Boost sales with AI-powered buyer insights.

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March 26, 2023

Sybill

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Boost sales with AI-powered buyer insights.

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Overview

Sybill is an AI-powered tool that helps GTM (go-to-market) teams improve their sales communication and messaging. The tool analyzes the body language of buyers on sales calls to provide insights into what resonates with them.

After every sales call, Sybill creates an accurate summary and pushes it to Slack + CRM. The tool captures every word and non-verbal reaction in a report, saving time and effort in taking notes.

Sybill uses behavior AI to track participant body language during calls and provides automatic call notes, sharing, and analytics through conversational AI.

Additionally, Sybill helps marketers get insights on their content and messaging as it resonates with their buyer personas, and coaches sales leaders to manage deals with holistic insights.

The platform also has a marketing partner to aggregate insights from prospect reactions to sales decks and demos.Sybill's Magic Summary feature provides automatic, accurate sales call summaries, including next steps, pain points, areas of interest, and more, to save time and effort in taking notes.

The tool also provides engagement and sentiment data, helping users understand prospects' needs better. Sybill helps users manage their deals in one place, with deep insights and data to transform their slide deck and demos, and coach themselves and their team on winning behaviors.

Sybill has been trusted by over 250 companies to read the room with accurate and absurdly human-like call summaries, providing a deep understanding of buyer needs and pain points, and helping teams close more deals.

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December 14, 2022

Initial release of Sybill.

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Call summaries Sybill

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Pros and Cons

Pros

Accurate call summaries

Analyzes body language

Pushes summaries to Slack + CRM

No need for note-taking

Insights from non-verbal reactions

Automatic note sharing

Insights on marketing content

Coaching for sales leaders

Identifies next steps in call

Unearths clients' pain points

Identifies areas of interest

Provides engagement and sentiment data

Transforms and improves sales strategies

Working with Gong/Chorus recordings

Insights into buyer personas

Features built-in semantic trackers

Helps manage deals in one place

Improves presentation slides and demos

Metric-driven performance improvements

Helps prevent deal fallouts

Understands engagement by slide

Reveals when prospects disengage

Built-in understanding of non-verbal cues

Syncs with CRM

Tabs on losing interest prospects

Transforms content based on data

Promotes winning sales behaviors

Automatic, Absurdly human-like call summaries

Body Language analysis

Identifies decision makers

Works with Zoom

Easy to join – adds as a Zoom participant

Insights after call

View 29 more pros

Cons

Depends on quality of video

Works primarily with Zoom

Limited to Slack + CRM integrations

May not detect subtle nuances

Requires high quality internet connection

No multilingual support mentioned

Potential privacy issues

Bias in behavior interpretation

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Q&A

What is the functionality of Sybill's Magic Summary feature?

Sybill's Magic Summary feature processes information from sales calls and generates automatic, accurate call summaries. These detailed summaries cover next steps, areas of interest, pain points, and more, saving sales teams significant time and effort compared to manual note-taking. The summaries are conveniently pushed to both Slack and CRM platforms.

How does Sybill improve sales communication?

Sybill enhances sales communication by utilizing AI to track the body language of participants during sales calls and identifying what resonates with buyers. This Behaviour AI sheds light on buyer engagement and reactions, allowing teams to tailor communication to each prospect's needs. It also uses Conversational AI for automatic call note-taking, sharing, and analytics, further improving communication efficiency.

What are some key features of Sybill?

Some key features of Sybill include Magic Summary for concise post-call summaries, Behavior AI for tracking buyer reactions, Conversational AI for automatic call notes, sharing and analytics, and Marketing Partner for accumulating reactions to sales demos and pitches. It also provides detailed insights and data to enable users to manage their deals in one place.

How does Sybill analyze body language during sales calls?

Sybill employs its Behavior AI to scrutinize both verbal and non-verbal cues during sales calls. It captures every word and non-verbal reaction, providing data-rich insights into what content resonates with a given audience and how buyers respond to different parts of a sales pitch.

How can Sybill help marketing teams understand their buyer personas?

Sybill assists marketing teams by pinpointing what content and messaging resonate with their buyer personas. By analyzing buyers' reactions during sales calls, it provides invaluable information on what triggers engagement and helps identify potential areas for improvement in marketing strategies.

Can you provide more information on Sybill's behavior AI and conversational AI?

Sybill's Behavior AI is a revolutionary tool that captures insights from the body language of participants during sales calls. On the other hand, Conversational AI is designed to handle automatic call notes, sharing, and analytics tasks. Both of these AI-powered components work together to deliver comprehensive, useful insights on sales calls and buyer engagement.

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What are the insights Sybill provides after analyzing sales calls?

Upon analyzing sales calls, Sybill provides several critical insights like detailed call summaries including next steps, area of interests and pain points. Moreover, it provides engagement and sentiment data to help users understand their prospects better. It also identifies trends over time, which can prompt intervention if a prospect seems to be losing interest.

How can Sybill help manage deals?

Sybill offers a comprehensive dashboard for managing deals. Users can keep track of each deal within Sybill, viewing in-depth insights into the selling process. The platform helps to identify prospects that may be losing interest over time, enabling proactive measures to re-engage them and pursue stalled deals.

Why do 250+ companies trust Sybill?

Over 250 companies trust Sybill because it helps them 'read the room' with accurate and almost human-like call summaries, providing a deep understanding of buyer needs and pain points. This, coupled with its ability to offer insights that lead to improved sales conversations and behaviour, reassures companies of its competence and reliability.

How does Sybill help transform slide decks and demos?

Sybill stimulates transformation of slide decks and demos by leveraging data about what content resonates most with allocated buyer personas. If a certain slide or demo consistently triggers positive engagement, teams can invest more in similar content. Similarly, they can avoid or improve content that results in disengagement.

What kind of engagement and sentiment data does Sybill offer?

Sybill provides detailed engagement and sentiment data that can identify aspects of a sales call that might elicit positive or negative responses. This data aids in understanding the level and moments of increased engagement during the call and who might be a champion or detractor for the deal.

How does Sybill work with recorded calls from Gong or Chorus?

Sybill has an added feature for users who already use call recording tools like Gong or Chorus. Once the Gong or Chorus tool records a call, Sybill can generate Magic Summaries from those recordings, delivering the same detailed behavioural insights, engagement metrics, and call summaries.

What does Sybill mean by more accurate and human-like call summaries?

Sybill creates call summaries that are both accurate and 'absurdly human-like'. This means they capture not only the words spoken but also the nuances of non-verbal communication. The summaries are comprehensive yet easy-to-understand reproductions of the call, saving users significant time compared to traditional note-taking.

How does Sybill help sales leaders coach their teams?

Sybill helps sales leaders coach their teams by providing metrics on buyer engagement and excitement elicited by different parts of the call. The leaders can use these metrics to inspire positive sales conversations and behaviors across their teams, aiming for behaviors that lead to winning deals.

How does Sybill handle note-taking during sales calls?

During sales calls, Sybill's AI automatically captures the next steps, questions, and pain points, which get synced with the user's CRM. This automated process eradicates the need for manually taking notes, allowing the sales team to focus fully on the conversation and the buyer.

How does Sybill create a deep understanding of buyer needs and pain points?

Sybill fosters deep understanding of buyer needs and pain points through detailed analysis of each sales call. It discerns verbal and non-verbal reactions of buyers, capturing the facets of the call that resonate or disengage them. These insights guide personalized communications and pitches that align with buyer needs.

How does Sybill identify prospects' areas of interest and pain points during sales calls?

Sybill identifies prospects' areas of interest and pain points during sales calls by using advanced AI to analyze the participants' body language and track verbal conversation. This technology observes the points of the call that elicit strong engagement or disengagement, documenting the probable areas of interest or concern.

How does Sybill's sales call summaries save time for users?

Sybill saves time for users via the Magic Summary feature, which generates automatic, accurate summaries after each call. This negates the need for manual note-taking because it captures all essential information like next steps, areas of interest, and pain points, making it easy for Sales Reps to follow up.

What is the process to get started with Sybill?

Getting started with Sybill involves signing up on their website. Once signed up, the personal video call partner from Sybill joins as another participant in Zoom calls, providing insights and summaries after every call.

Why is Sybill referred to as a 'Personal Assistant for GTM Teams'?

Sybill is referred to as a 'Personal Assistant for GTM Teams' because it automates many tasks such as call summarizing, note-taking, and analysis, which could otherwise consume hours of a team's time. After each sales call, it creates a summary, drafts follow-up emails, captures all verbal and non-verbal communication, and pushes all these insights directly to Slack and CRM.

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