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Job Impact Index
Service Desk Manager

Service Desk Manager

Generated by AI
10%
AI Impact
Tasks
987
AIs
16,669
Generated by ChatGPT

A Service Desk Manager is responsible for overseeing the support services provided to customers and ensuring that inquiries, incidents, and problems are resolved in a timely and effective manner.

They supervise a team of associates, create and maintain service level agreements, and continuously improve service desk operations. Their ultimate goal is to provide exceptional customer service and satisfaction.

Tasks

#
Task
AI Impact
AIs
1
Workflows
60%
77
2
Time management
90%
11
3
Team management
90%
13
4
Project management
90%
54
5
Jira
90%
2
6
Communication
40%
15
7
ChatGPT sidebar
80%
1
8
Ads
80%
66
9
Process automations
75%
2
10
Decision making
75%
25
11
Customer analysis
60%
13
12
Business intelligence
75%
25
13
Task automation
70%
79
14
Revenue analysis
70%
8
15
Resume reviews
70%
1
16
Project planning
70%
17
17
Productivity
70%
139
18
Product management
50%
32
19
PRD
70%
5
20
Management
70%
26
21
Employee management
65%
4
22
Data protection
70%
3
23
Customer support
70%
186
24
User engagement
65%
10
25
Goals
65%
30
26
Email management
65%
33
27
Chatting
65%
216
28
Workforce management
60%
1
29
Virtual receptionist
60%
7
30
Virtual employees
60%
14
31
Troubleshooting
60%
1
32
Tech support
60%
31
33
Team support
60%
1
34
Sales training
50%
56
35
Sales emails
60%
3
36
Product reviews
60%
6
37
Product ideas
60%
9
38
Performance reviews
60%
6
39
Notion
60%
1
40
Networking
60%
7
41
Document data extraction
60%
23
42
Customer calls
60%
3
43
Conversational management
60%
39
44
Cloud infrastructure
50%
4
45
ChatGPT for dealerships
60%
1
46
Business forecasting
60%
2
47
Business analysis
60%
16
48
Business
60%
34
49
Agile workflow automation
60%
2
50
Value propositions
55%
2
51
Transcription
55%
105
52
Conversation skills
55%
5
53
Brainstorming
55%
76
54
Website Q&A
50%
6
55
Website optimization
50%
45
56
Virtual office
50%
1
57
User feedback analysis
50%
4
58
Shopping
50%
73
59
Review analysis
50%
9
60
Online stores
50%
3
61
Messages
50%
4
62
Invoices
50%
22
63
Forecasting
50%
4
64
Financial calculations
50%
2
65
Employee engagement
50%
9
66
Database Q&A
50%
24
67
Customer feedback analysis
50%
26
68
Customer engagement
50%
82
69
Business growth
50%
19
70
AI
50%
24
71
Website monitoring
45%
6
72
Sale strategies
45%
1
73
Resumes
45%
96
74
Problem solving
45%
17
75
Outlook emails
45%
2
76
Data leak prevention
45%
2
77
User feedback
40%
2
78
Software testing
40%
16
79
Shell commands
40%
6
80
Regulation monitoring
40%
1
81
Quarterly business reviews
40%
1
82
Product tracking
40%
1
83
Job applications
40%
30
84
Interview questions
40%
3
85
Guides
40%
21
86
Document chat
40%
101
87
Divination
40%
9
88
DevOps assistant
40%
6
89
Communication skills
40%
27
90
Codebase Q&A
40%
6
91
ChatGPT for Whatsapp
40%
13
92
Business consulting
40%
91
16,669 AI tools
0 AIs selected
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Task