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Desiree Miller🛠️ 1 tool 🙏 152 karmaOct 7, 2024@Kin - Personal AI AdvisorsI joined Kin's beta program on my iPhone XR. After upgrading to an iPhone 13, I found that I couldn't log into my existing account on the new phone, forcing me to create a new account. Now, I have two separate Kin accounts on different phones. Today, when I accessed the beta version of Kin, I got a notification stating that the test version ended on Monday, September 23rd. It instructed me to back up my data and move to the official Kin app. I did as advised—backed up my data, confirmed, uninstalled the beta app via TestFlight, and installed the official Kin app. However, when I attempted to “log in”, I was still unable to access my existing account. This issue hasn't been resolved yet. I have been trying desperately to get in contact with the support team. I left feedback through the test flight app and sent emails. No response. Now trying to find a forums, Reddit posts, TAAFT comments☻
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myKin.ai
🛠️ 1 tool
🙏 247 karma
Dec 16, 2024
@Kin - Personal AI Advisors
Hey Desiree, im sorry to hear this. Thanks for sharing your comment. We can definitely assist you with this - can you reach out to us on [email protected]?
