AI-powered social media comment moderation

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January 20, 2023

Brandfort

Comment removal

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AI-powered social media comment moderation

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Overview

Brandfort.co is an AI-driven tool designed to automate the moderation and protection of your brands online presence by automatically removing undesirable comments from your social media pages on Facebook and Instagram.

The AI technology in Brandfort identifies and hides negative feedback, profanity, spam, and politically offensive statements in comments. By applying this automated moderation, Brandfort ensures a more positive and engaging social media environment for followers and customers.

The company is built by a team of experienced developers, social media and risk experts with a mission to protect your brand on social media. The application also integrates with Hootsuite, allowing for seamless integration into existing social media workflows.

Secure and convenient, the tool offers easy cancellation of subscriptions and ensures safety and security of purchases. Users can start with a free plan before deciding to subscribe to a paid package.

The Artificial Intelligence behind Brandfort has been consistently trained to improve its accuracy in identifying unwanted comments. The system is also being expanded to other platforms like YouTube.

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June 14, 2022

Initial release of Brandfort.

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🇨🇭 Switzerland

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Comment removal Brandfort

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Pros and Cons

Pros

96% accuracy rate

Supports Facebook and Instagram

Hootsuite integration

Free plan available

Monthly subscription option

Ability to cancel anytime

Payment security with Stripe

Automatically removes undesirable comments

Positive social media environment

Plans future YouTube support

Experienced developer team

Social media expert team

Risk management professionals

Automated moderation

Brand protection benefits

Negative feedback control

Spam prevention

Customer interaction management

Risk management

Content filtering

Cybersecurity

Removes complaints, negativity, spam

Removes political content and profanity

Easy to cancel subscriptions

System consistently trained

Provides online presence protection

No credit card required for sign-up

Integrated app officially in Hootsuite

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Cons

Limited to Facebook and Instagram

No API integration mentioned

Doesn't support real-time moderation

No customizable filters

No multilingual support

Limited Hootsuite functionality

Doesn't support other SMM tools

No trial for paid plans

No annual subscription option

Expansion to YouTube pending

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Q&A

How does Brandfort work to remove unwanted comments automatically?

Brandfort uses advanced AI algorithms to automatically identify and remove unwanted comments from your social media platforms. The AI technology identifies and hides comments marked as negative feedback, profanity, spam, and politically offensive statements.

What platforms does Brandfort currently support?

Brandfort currently supports two platforms, namely, Facebook and Instagram.

Can Brandfort also detect and remove positive spam comments?

Yes, Brandfort is indeed capable of detecting and removing positive spam comments. Its advanced AI has been trained to classify all forms of spam irrespective of the sentiment.

What is the accuracy rate of Brandfort in identifying unwanted comments?

Brandfort's accuracy rate in identifying unwanted comments is 96%. This precision is achieved through consistent AI re-training practices.

How does the integration between Brandfort and Hootsuite work?

Brandfort is officially integrated with Hootsuite, enabling Brandfort to seamlessly fit into your current Hootsuite workflows, thus making social media channel management more efficient.

What are the subscription plans offered by Brandfort and how much do they cost?

Brandfort does offer a free subscription plan as initiation, but the details of any premium monthly subscription fees are not explicit on their website.

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How can I cancel my subscription with Brandfort?

You can cancel your Brandfort subscription anytime through your account. Once the subscription is cancelled, you will not be charged for the next month, but you’ll continue to have access until your current subscription expires.

How does the free plan of Brandfort work?

Brandfort offers a free plan for customers who want to test the service. The specifics of its coverage, features, and limitations are not specified on their website.

Is my financial information secure with Brandfort?

Brandfort has made sure to provide a secure purchasing environment for its customers by partnering with Stripe, which carries the highest level of security certification in the industry for payment processing.

Who is on the team behind Brandfort?

Brandfort's team comprises experienced developers, social media experts, and risk management professionals who work collectively towards the growth and protection of your brand on social media platforms.

Is Brandfort planning on expanding to other platforms?

Yes, the developers at Brandfort are currently working on expanding Brandfort's integration to include YouTube.

How does Brandfort help in the moderation and protection of brands?

Brandfort improves the moderation and protection of your brand's online presence by employing AI technology to automatically identify and hide inappropriate comments from your Facebook and Instagram pages, thereby creating a positive and engaging social media environment for your followers and customers.

What kind of comments does Brandfort help to remove?

Brandfort aids in the removal of comments embodying complaints, negativity, spam, politically offensive content, profanity, and offensiveness.

How does Brandfort manage negative feedback control?

Brandfort uses artificial intelligence to identify and hide comments marked as negative feedback on your social media platforms. By employing automated moderation, it helps in converting a negative social media environment into a positive and engaging one.

How can I integrate Brandfort into my existing social media workflows?

Brandfort can be integrated into your existing social media workflows through its official integration with Hootsuite, thereby managing your social media channels more efficiently.

Will Brandfort continue to work if I cancel my subscription?

Once you cancel your subscription with Brandfort, it will no longer charge you for the next month. However, you'll continue to have access to your account until your current subscription expires.

What distinguishes Brandfort from other AI tools for social media management?

Brandfort sets itself apart from other AI tools through its proficiency in automating the moderation and protection of your brand's online presence. It achieves this by automatically identifying and removing inappropriate comments from your social media pages with a 96% accuracy, thereby creating a constructive social media environment for your followers and customers.

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