Protect your brand from harmful social media comments

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April 16, 2023

Rank #9077

Brandwise

Comment removal

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Protect your brand from harmful social media comments

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Overview

Brandwise is an AI-powered brand manager tool that helps businesses protect their online reputation on social media. It automatically scans and filters posts and ads across paid and organic social media accounts to hide potentially brand-damaging, hateful, racist comments, and spam.

The tool uses sentiment analysis to identify harmful comments and prevent them from being displayed to the public, while also notifying users of any flagged comments that require a prompt response.

Additionally, the tool allows organizations to customize their filtering by adding their own custom keywords for removal when detected. Brandwise also provides multi-lingual comment moderation capability in 95 different languages, and users can set up unlimited accounts to give multiple team members access to the tool’s dashboard.

The tool offers flexible pricing, with a 7-day free trial available, and a range of pricing options for individuals, small businesses, and larger organizations.

Overall, Brandwise is a useful tool for businesses looking to protect their brand reputation and foster a safer social media environment for their followers and customers.

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Initial release

March 30, 2023

Initial release of Brandwise.

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Pricing

Pricing model

Free Trial

Paid options from

$31/month

Billing frequency

Monthly

Refund policy

Users can request refunds within 2 days if the product is unusable and support cannot resolve the issue; personal changes or third-party add-ons are not eligible.

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Pros and Cons

Pros

24/7 social media protection

Sentiment analysis used

Comments can be hidden

Customizable keyword filtering

95 languages supported

Supports multiple user accounts

Flexible pricing options

7-day free trial

Custom capabilities for enterprises

Alerts for flagged comments

Dashboard comment response feature

Statistical filtering per page

Volume-based pricing tiers

Unique spam filter

Prevents public content damage

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Cons

Limited comment processing capacity

No direct social network integration

No API mentioned

Limited to social media posts

No sentiment classification guidance

Price proportional to comment volume

No desktop app version

May hide unsuitable but non-hateful comments

No automation workflow features

Custom keywords might limit detection

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Q&A

What is Brandwise?

Brandwise is an AI-powered brand manager tool that helps businesses safeguard their brand reputation on social media. It scans and filters posts and ads on social platforms, hiding hateful, racist, or brand-damaging comments as well as spam. In addition to allowing businesses to fine-tune the filtering process by adding their own keywords for removal, Brandwise can utilize sentiment analysis to identify and block harmful comments. It supports comment moderation in 95 languages and allows users to set up unlimited accounts for team access. The tool also notifies users of flagged comments requiring a response.

Can Brandwise be used on any social media platform?

Brandwise is designed to work on social media, but the specific platforms it supports are not disclosed on their website.

What does Brandwise do with potentially damaging comments?

Brandwise hides potentially damaging comments from public view. These comments, which could be hateful, racist, or spammy, are only visible to the person who posted them.

Does Brandwise notify users of flagged comments?

Yes, Brandwise does notify users of flagged comments that require a response.

Can I modify the filtering process on Brandwise?

Yes, the filtering process on Brandwise can be customized. Users can add their own custom keywords that will be automatically removed when detected.

Can Brandwise recognize comments in different languages?

Yes, Brandwise can recognize and moderate comments in different languages.

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How many languages can Brandwise identify?

Brandwise can identify and moderate comments in 95 different languages.

Can multiple users manage the same Brandwise account?

Yes, multiple users can manage the same Brandwise account. The tool allows for unlimited user accounts under the same organization.

How much does a Brandwise subscription cost?

Brandwise offers a range of subscriptions. For individuals and small brands, they offer a $20/month plan that includes up to 3 social media accounts and 5,000 comments processed monthly. Their Pro subscription, recommended for teams engaging with higher volumes, costs $79/month and allows unlimited social media accounts with up to 10,000 comments processed monthly. Prices for large brands, marketing agencies, and growing companies, who can avail of custom capabilities, are to be discussed directly with Brandwise.

Does Brandwise offer a free trial?

Yes, Brandwise offers a 7-day free trial for all its users.

What kind of businesses does Brandwise cater to?

Brandwise caters to a diverse range of businesses, from individuals and small brands to larger organizations, marketing agencies, and growing companies.

Are comments removed permanently with Brandwise?

Brandwise hides damaging comments from public view, but these are still visible to the person who posted them. Therefore, they are not permanently removed.

How does Brandwise determine which comments need a response?

Brandwise uses sentiment analysis to determine which comments need a response. More specific details about how this procedure is handled are not disclosed on their website.

Can Brandwise be used by marketing agencies?

Yes, Brandwise can be used by marketing agencies. They even offer a custom plan for large brands, marketing agencies, and growing companies.

How does the sentiment analysis feature on Brandwise work?

The sentiment analysis feature on Brandwise works by scanning and identifying potentially harmful comments. These may include hateful, racist comments or spam. However, detailed specifics regarding how sentiment analysis is conducted by the tool, such as algorithmic details, are not provided on their website.

Can I reply to comments through Brandwise's dashboard?

Yes, users can respond to comments directly from the Brandwise dashboard. This feature is included in all their subscription plans.

Can Brandwise filter comments on paid ads?

Yes, Brandwise can filter comments on both paid and organic social media adverts.

How many social media accounts can be linked to a Brandwise account?

Regardless of the subscription plan, there is no definitive answer on the maximum number of social media accounts that can be linked to Brandwise. In the case of their Pro and enterprise plans, they support unlimited social media accounts.

Does Brandwise offer custom capabilities for large brands and companies?

Yes, Brandwise offers custom capabilities to large brands and companies. Details on these capabilities are, however, not publicly disclosed and need to be discussed directly with Brandwise.

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