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Cardinal

AI-powered backlog enriches features with customer feedback

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March 2, 2023

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Cardinal

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AI-powered backlog enriches features with customer feedback

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Overview Discussion

Overview

Cardinal is an AI-based feature backlog tool designed to improve product management by incorporating customer feedback into the feature development process.

With the ability to pull in diverse data from customer feedback platforms, CRM systems, and task management tickets, it helps to determine customer needs and preferences.

Cardinal's core function lies in understanding which features customers want, the significance of these desired features to the customer, and relating the insights formed to an existing product strategy.

The tool also extracts and connects customer feedback to actual features and requests to create a wealthier knowledge base for product development. The AI capabilities also facilitate finding feature requests in customer feedback and fitting this feedback into a broader product strategy.

An additional function catered towards revenue generation allows the calculation and forecasting of the revenue value for each feature. It also offers automated reporting, ensuring seamless updates of feature status and progress.

An essential attribute lies in creating a shared platform for all teams, enabling data-driven decision-making and providing stakeholders with clear visibility of results, without the necessity of constant communication.

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February 9, 2023

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Pros and Cons

Pros

Comprehensive product overview

Shares KPIs

Integrated with multiple systems

KPIs set across teams

Facilitates creativity and collaboration

Provides real-time visibility

Allows discussions

Tracks goals

Connects to various systems

Automatic tracking capability

Enables learning and visualization

Supports free and clean writing

Uses smart properties

Can bring live data into specs

Understands what works and what doesn't

Compares impact areas and initiatives

Supports various integrations

Allows custom integrations

Open beta access

Useful for product owners, builders, and leaders

Promotes data-driven product development

Simplifies stakeholder management

Automates prioritization

Feature backlog tool

Incorporates customer feedback

Pulls diverse data

Determines customer needs and preferences

Relates insights to product strategy

Connects feedback to features

Creates knowledge base

Finds feature requests in feedback

Forecasts revenue for each feature

Automates reporting

Creates shared platform for teams

Enables data-driven decision making

Stakeholders can see results

Handles customer feedback, backlog, and roadmap

Syncs features status and dates

Recognizes features in customer feedback

Helps place feature in product strategy

Forecasts revenue for each feature

Community for product thinkers

View 37 more pros

Cons

Limited integration options

Opinionated feature prioritization

Needs manual feedback mapping

No direct customer contact

Requires data import

Acquisition instability

View 1 more cons

Q&A

What is Cardinal designed for?

Cardinal is designed to help product teams by providing a comprehensive overview of their products. It is geared towards incorporating customer feedback into feature development, improving product management, and driving a data-centric approach to product development.

How does Cardinal assist in product management?

Cardinal assists in product management by offering an AI-powered backlog that enriches features with customer feedback and revenue data. The tool enables teams to maintain consistent work and stay creative by setting key performance indicators across teams and specs. It also facilitates tracking of goals and integrates with various systems.

What are some key features of Cardinal?

Some key features of Cardinal include: the ability to write freely and cleanly, use smart properties to work faster and more efficiently, and bring live data into specs. The tool can integrate with various data sources and services, track goals, and automatically learn and visualize across everything. It also extracts feature requests from customer feedback and fits these insights into a broader product strategy.

How does Cardinal use AI capabilities in its operations?

Cardinal leverages AI capabilities to gain understandings of what features customers want, their importance to customers, and tieing these insights to existing product strategy. The AI also extracts and connects customer feedback to actual features, creating a richer knowledge base for product development.

How does Cardinal incorporate customer feedback?

Cardinal incorporates customer feedback by pulling in diverse data from customer feedback platforms, CRM systems, and task management tickets. This helps determine customer needs and preferences. It maps customer feedback to actual features and requests, enriching the knowledge base for developing products based on customer feedback.

Can Cardinal connect to various systems?

Yes, Cardinal can connect to various systems. It idolizes a perfect memory tool, with access to all systems and shared across teams. It offers integration abilities with a variety of data sources and services, such as Mixpanel, Tableau, Posthog, and more.

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Is Cardinal a collaborative tool?

Yes, Cardinal is a collaborative tool. It aims to tackle the scattering of product management across teams and systems by offering a shared platform. This ensures clarity across projects, keeping all stakeholders on the same page.

Can Cardinal track goals and progress?

Yes, Cardinal can track goals and progress. It offers real-time visibility that allows users to oversee work, key performance indicators, and progress across teams and projects. Moreover, automated reporting ensures seamless updates on feature status and progress.

What type of data sources and services can Cardinal integrate with?

Cardinal can integrate with various data sources and services like Mixpanel, Tableau, Posthog, and more. It's also flexible enough to allow users to submit an integration request if they don't see their preferred integration.

Can I submit an integration request for Cardinal?

Yes, users can submit an integration request for Cardinal. If users don't see their favorite integration, they can submit an integration for it, contributing to the tool's flexibility and adaptability.

Does Cardinal offer automated reporting?

Yes, Cardinal offers automated reporting. This feature allows the seamless updating of feature status and progress, providing teams with timely and accurate updates necessary for informed decision making.

Does Cardinal support backlog management?

Yes, Cardinal supports backlog management. Its AI powered backlog optimizes the prioritization and management of feature development based on factors such as customer feedback and potential revenue.

How can Cardinal help in feature development?

Cardinal helps in feature development by incorporating customer feedback into the process. The tool uses AI to assess which customers want which features, how important they are for them, and fits them into your product strategy. It also facilitates the calculation and forecasting of the revenue value for each feature.

Does Cardinal provide real-time visibility and discussion?

Yes, Cardinal provides real-time visibility and discussion. This functionality enables users to oversee work, KPIs, and progress across teams and projects, facilitating prompt and informed discussions and decision-making.

How does Cardinal assist with revenue forecasting?

Yes, Cardinal assists with revenue forecasting. A specific section of its functionality enables it for calculating and forecasting the revenue value of each feature. This information can be leveraged to prioritize features that are likely to generate more revenue.

Can I join the beta to access Cardinal?

Yes, users can join the beta to gain access to Cardinal. It's a mode in which people can try out the feature-rich tool and provide feedback.

How can Cardinal better customer preference understanding?

Cardinal can help better understand customer preference by pulling in data from customer feedback platforms, CRM systems, and task management tickets. The AI capabilities of Cardinal ensure these preferences are well understood and tied into the product strategy.

Can Cardinal help create a data-driven approach to product development?

Yes, Cardinal can assist in creating a data-driven approach to product development. Using AI to assess customer feedback and align it with features, along with revenue data, it helps in informed decision making and prioritization of what to build next.

Does Cardinal provide a platform for sharing key performance indicators?

Yes, Cardinal provides a platform for sharing key performance indicators. By setting KPIs across teams and specs, the tool ensures consistent working and promotes enhanced creativity and collaboration.

Can Cardinal facilitate finding feature requests in customer feedback?

Yes, Cardinal can facilitate finding feature requests in customer feedback. Its AI identifies needs and features in the feedback and messages, thereby providing a rich bank of customer needs for subsequent feature development.

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