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Overview Discussion 4

174 chatwith.tools

Overview

Chatwith is a custom ChatGPT chatbot tool that enables users to create AI-powered chatbots with access to their live backend data and API. The tool aims to boost customer service and reduce support workloads by allowing the chatbot to handle various customer inquiries.With Chatwith, users can train their chatbot on specific content and back-end data, including real-time inventory information and document generation, making it a versatile support agent.

The chatbot can be integrated with Shopify API to provide order status updates, HelpScout docs for Q&A purposes, and even directory databases for conversational searches.The tool offers easy installation, requiring only a single line of code to add the AI-powered chatbot to a website.

Alternatively, users can share the chatbot through a link. Customization options are available, allowing users to match the chatbot's appearance to their unique brand.

The chatbot can be displayed as a popup or embedded as a widget on any website.Chatwith provides insights into customer interactions with the chatbot, giving users the opportunity to improve their products and support based on customer needs.

It supports integration with popular platforms like Shopify, WordPress, Webflow, and more, making it accessible for users across different website-building platforms.Chatwith offers a simple pricing structure, including a free 7-day trial and options for monthly or annual billing.

The tool provides different subscription plans based on messaging volumes, number of sources, file sizes, and additional features such as priority support and the option to use GPT-4.

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Initial release

July 24, 2023

Rafal Zawadzki

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Initial release of Chatwith.

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Rafal Zawadzki

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Comments(4)

Adam

🙏 2 karma

Aug 20, 2024

@ initial release

Rated it

@Chatwith

good chatbots

2 Reply Share Edit Delete Report

Jamal

🙏 8 karma

Aug 20, 2024

@ initial release

Rated it

@Chatwith

Of all the chatbot platforms this has the most features and is most polished.

61 Reply Share Edit Delete Report

Chris Tucker

🙏 10 karma

Jun 22, 2024

@ initial release

Rated it

@Chatwith

Excellent tool!

41 Reply Share Edit Delete Report

Rafal Zawadzki

🛠️ 2 tools 🙏 140 karma

Aug 28, 2023

@ initial release

Rated it

@Chatwith

best chatbot builder out there, hands down

31 Reply Share Edit Delete Report

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Pros and Cons

Pros

Access to live backend data

Trains on specific content

Real-time inventory updates

Document generation capabilities

Integration with Shopify API

Easy installation with one line of code

Chatbot customizable appearance

Popup or widget display options

Insights into customer interactions

Integration with Wordpress, Webflow

Simple pricing structure

Free 7-day trial

Monthly or annual billing

Different plans based on usage

GPT-4 usage option

Priority support for certain plans

Customer service efficiency boost

Reduces support workloads

Involved Q&A capabilities

Able to provide order status

Works with directory databases

Conversational search feature

Secure API using keys

Create multiple bots for different uses

Connects to Notion, Google Drive

Future Analytics and user login features

Real-time customer conversation handling

OpenAPI connection for latest information

Check inventory, generate documents

Accept files from customers

Embed anywhere on website

Latest information display

Action performing abilities

Embed and share the chatbot

Chatbot trained on website content

24/7 customer service provision

Answers specific customer questions

Customizable brand voice

Improves conversation efficiency

Option to remove 'Powered by Chatwith'

Website, files, and more sources

Unique branding options

One line of code installation

Plans for different websites

Works with all popular platforms

Availability of live demo

Various customer inquiries handling

Can connect to different databases

Effective as a learning assistant

Option to try for free

Automatic sync with API

View 46 more pros

Cons

Requires API for functionality

Limited file size

Limited sources in basic plans

No built-in user login

Limited messages per month

Additional cost for GPT-4

Restricted to certain platforms

Insights feature not detailed

No multi-language support

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Q&A

What is Chatwith?

Chatwith is a custom ChatGPT chatbot tool that enables users to boost their customer service and reduce support workloads by handling various customer inquiries. The tool allows users to train their chatbot on specific content and back-end data, making it a versatile support agent. Users have the ability to integrate Chatwith with APIs like Shopify for order status updates, HelpScout docs for Q&A purposes, and more.

How does Chatwith work?

Chatwith, once integrated into a website via a single line of code, can interact with backend data through OpenAPI. This AI-powered chatbot can check latest inventory, generate documents and even receive files from customers. Internally, it utilizes trained models to handle customer inquiries 24/7. Users can also train it with content from their website, support documents and files in various formats.

How can I install Chatwith on my website?

Chatwith provides a simple line of code that can be added to the backend of your website to install the AI-powered chatbot. It supports popular platforms like Shopify, WordPress, Framer, Webflow, among others, making it conveniently accessible for users across these platforms. Besides embedding it into the website, users can also share the AI chatbot with a dedicated link.

Can I customize the appearance of the Chatwith chatbot on my site?

Yes, you can customize the appearance of the Chatwith chatbot to match your unique brand. The customization options include changing the colors, icons, and even the theme. This allows for a coherent visual and interactive experience that aligns with your brand identity.

What platforms can Chatwith integrate with?

Chatwith supports integration with several major platforms. These include Shopify, from where it can fetch real-time order updates, HelpScout docs for facilitating Q&A interactions, and directory databases for conversational searches. Additionally, it can be installed on platforms such as WordPress, Webflow, and more, making it widely accessible for various website-building platforms.

How can Chatwith help improve my customer service?

Chatwith enhances customer service by allowing customers to get immediate responses to their inquiries through an AI-powered chatbot. It can handle a wide variety of customer inquiries, from order status updates to document generation, and even perform actions on behalf of customers. Also, by reducing manual support workloads, it allows your team to focus on more complex customer queries, thus boosting overall customer service.

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What kind of data can Chatwith use for training?

Chatwith can be trained on a multitude of data sources. This includes content from your website, your knowledge base, and other documents such as PDF files. Secure chatbot access to your API using keys like bearer tokens is also a feature of Chatwith, enabling it to perform actions based on your own unique set of data and services.

What is the GPT-4 option in the Chatwith features?

'Option to use GPT-4' in the Chatwith features refers to an upgrade in the AI model used for training the chatbot. GPT-4 is a more advanced version of the AI model that provides enhanced conversational capabilities to AI chatbots, making them more nuanced and responsive.

What is a ChatGPT plugin for Chatwith?

The ChatGPT plugin for Chatwith is a tool that allows the Chatwith chatbot to be integrated directly on a user's website. With a ChatGPT plugin, visitors can interact with the chatbot outside of the ChatGPT platform, making for a seamless customer experience.

What happens after the free 7-day trial for Chatwith?

After the free 7-day trial for Chatwith, users need to choose one of Chatwith's paid subscription plans. Chatwith offers different pricing options based on the user's needs, including options for monthly or annual billing.

Does Chatwith offer different subscription plans?

Yes, Chatwith offers different subscription plans based on messaging volumes, number of sources, file sizes, and additional preferences. Its plans range from 'Hobby' to 'Unlimited', providing options to suit different business needs. Each of these plans comes with various features and allowances for AI chatbots, messages per month, sources, and maximum file size, among other things.

How can I use Chatwith for order updates?

With Chatwith, customers can ask about their order status directly from the chatbot. Users can connect Chatwith to a Shopfiy API, for example, and let their customers inquire about their order status directly through the chatbot, permitting real-time order updates conveniently within the chat interface.

I'm using Shopify for my online store, how does Chatwith integrate?

Chatwith integrates with Shopify through a connection to the Shopify API. This enables the Chatwith AI-powered chatbot to fetch real-time information including order statuses. The setup facilitates more efficient and instant communication to customers on their order details.

How is customer chat data analyzed with Chatwith?

Chatwith provides insights into customer interactions with the chatbot. This data-driven approach helps users gain valuable understanding of what their customers ask for, thereby enabling continual improvements in both their product and customer support services.

Can I share my Chatwith chatbot through a link?

Yes, in addition to adding the Chatwith chatbot to a website, users can also share the chatbot through a link. This functionality provides ease of distribution and access, allowing users to connect with their customers across various touchpoints outside of their primary website.

What does 'Chat, Check & Complete' mean in relation to Chatwith?

'Chat, Check & Complete' in relation to Chatwith refers to the various functions that the AI-powered chatbot can perform. It illustrates how Chatwith can handle customer inquiries (chat), verify the latest inventory and generate documents or accept files (check), and execute actions via the API (complete).

Does Chatwith offer real-time inventory check in my store?

Yes, one of the prominent features of Chatwith is its ability to, when connected to back-end services via OpenAPI, provide real-time inventory checks. Your customers can easily inquire about availability or statuses of items at any time, courtesy of this feature.

How can customers ask questions to the Chatwith chatbot 24/7?

Chatwith is designed to answer customer inquiries 24/7. By using sophisticated AI models and being trained on your website content, support documentation, and files in various formats, it can handle a wide range of specific customer questions at any time day or night. This ensures uninterrupted customer support, thereby enhancing customer experience.

What does 'Universal Access' of Chatwith mean?

'Universal Access' in the context of Chatwith refers to the different ways the Chatwith chatbot can be utilized on a website. It can be displayed as a popup located in the corner of the screen or embedded anywhere on the website as a widget. The chatbot can also be shared using a link, ensuring it can be accessed anywhere, anytime and by anyone who needs it.

What additional features does the Chatwith Unlimited plan offer?

The Unlimited plan of Chatwith offers the most comprehensive features. It includes unlimited AI chatbots, 40,000 messages per month, and allowance for up to 500 sources and a maximum of 20 MB per file. Furthermore, this plan includes priority support and the option to use GPT-4 for advanced conversational capabilities.

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