Overview

Delve AI is an intelligent tool designed primarily to produce data-driven personas for business insights. It helps create and understand buyer personas, not only for your own business but also for your competitors.

The main functionality focuses on automatically generating these personas by segmenting users based on various parameters like behavior, demographics, and more.

Delve AI integrates with Google Analytics to create personas for website visitors, while customer personas are generated from the user's own CRM data.

Beyond this, there's extensive functionality to develop social media audience personas and competitor analysis. A key feature includes automatically updating data, ensuring the personas remain relevant over time.

Delve AI is designed to deliver insights that help businesses understand their audience better, refine their ideal customer profiles, and uncover their competitors' strategies.

The tool is widely used across differing business sizes and industries all over the globe. Furthermore, users have used Delve AI to identify niche targeting ideas, accelerate sales cycle with quality leads, and build highly targeted brand personas.

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Initial release

October 30, 2020

Initial release of Delve.

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$71/month

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Monthly

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Pros and Cons

Pros

Data-driven buyer personas

Competitor persona creation

Google Analytics integration

CRM integration

Creates social media personas

Offers market segmentation

Details user behavior

Provides demographics

Automates data update

Displays user-level views

Industry-specific insights

Primary, secondary, tertiary personas

Used globally

Free trial

Different pricing options

Quick result generation

User-friendly interface

Insights into audience evolution

Refines ideal customer profiles

Competitor data usage

Leverages group level views

Various persona creation options

Automatically updates data

Identifies niche targeting ideas

Helps accelerate sales cycles

Supports brand persona targeting

Offers desirable segments insights

Competitors' strategies analysis

Live Persona option

Social Persona option

Competitor Persona option

B2B and B2C applicable

Integration with existing tools

Insights from reviews

Topics and hashtags analysis

Influencers and websites analysis

Automatic segmentation feature

Customer data enrichment

Social enrichment feature

Real-time visit alerts on Slack

B2B and B2C industry specific insights

Live Persona through Google Analytics

Automated generation of website audience

Rich user intent data

Persona update notifications on Slack

Automatic marketing segmentation

View 41 more pros

Cons

No CRM integration mentioned

No direct social media integration

Reliance on Google Analytics

No multiple language support stated

No offline data integration

No real-time updating info

Uses only industry-specific insights

Unclear data privacy measures

Free trial limitations unknown

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Q&A

What is Delve AI used for?

Delve AI is used for creating data-driven buyer personas for businesses and their competitors. The tool provides valuable insights into audience behavior, segments, and evolution by using data such as demographics, values, hobbies etc. It supports both B2B and B2C industries and can refine the ideal customer profile using competitor data.

What is the difference between Live Persona, Social Persona, and Competitor Persona in Delve AI?

In Delve AI, the Live Persona option uses Google Analytics data to create personas for a website. The Social Persona option generates social personas for a business's social media audience. The Competitor Persona option allows businesses to create personas for their competitors using Delve AI's intelligence data.

How does Delve AI create buyer personas?

Delve AI creates buyer personas by automatically segmenting users based on various parameters like behavior, demographics, and more. These personas are created based on the website's Google Analytics data, CRM data of the users, and intelligence data from Delve AI for competitor analysis.

Does Delve AI integrate with Google Analytics?

Yes, Delve AI integrates with Google Analytics to pull data for generating Live Personas, which are personas for website visitors. This analytics data forms the basis for creating a more in-depth and accurate portrayal of the business's audience.

How does Delve AI help in competitor analysis?

In Delve AI, competitor analysis is done through the Competitor Persona option, which allows businesses to create personas for their competitors based on intelligence data from Delve AI. This helps in uncovering competitors' strategies and refining the business's ideal customer profiles.

How quickly can Delve AI generate personas?

Delve AI generates data-driven buyer personas automatically and quickly, often within minutes. The speed of persona generation can vary depending on the amount of data to be processed.

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What type of data does Delve AI use to create personas?

Delve AI uses a range of data to create personas. This includes demographics, values, hobbies, and more. It also uses Google Analytics data for creating website personas, CRM data for generating customer personas, and Delve AI's own intelligence data for competitor analysis.

What industries can Delve AI be used?

Delve AI can be used in a multitude of industries including but not limited to Apparel & Fashion, Automotive, Banking, Consumer Electronics, Entertainment, Consumer Goods, Financial Services, Food & Beverages, Furniture, Health, Wellness and Fitness, Higher Education, Hospital & Health Care, Hospitality, Insurance, Leisure, Travel & Tourism, Luxury Goods & Jewellery, Real Estate, Retail, Restaurants, Sporting Goods, Computer Software, Construction, Electrical/Electronic Manufacturing,Human Resources, Information Technology Services, Marketing & Advertising, Mechanical or Industrial Engineering, Medical Devices, Mining & Metals, Staffing, and Recruiting.

Can Delve AI provide insights for both B2B and B2C industries?

Yes, Delve AI does provide insights for both B2B and B2C industries. The tool has industry-specific insights that help both types of businesses understand their audience better and refine their ideal customer profiles.

Can Delve AI be used to refine my ideal customer profile?

Yes, Delve AI can be used to refine ideal customer profiles. The tool allows businesses to hone their customer profiles using competitor data and combine this with insights from their desirable segment, resulting in more targeted and effective marketing strategies.

Does Delve AI provide a free trial?

Yes, Delve AI does provide a free trial. This allows potential users to experience the tool's features and capabilities before committing to a paid subscription.

What are the pricing plans for Delve AI?

Delve AI offers various pricing plans, catering to the needs of different types of users. The Business Plan starts from $89 per month for single businesses. For multiple businesses, Agency Plans start from $209 per month. The exact pricing details can be found on Delve AI's pricing page.

How many businesses use Delve AI globally?

Delve AI is used by more than 12,000 businesses and agencies across the globe. The tool's wide array of features and ease of use make it a popular choice in a variety of industries.

What is the process of generating data-driven buyer personas in Delve AI?

The process of generating data-driven buyer personas in Delve AI involves segmenting users based on various parameters such as behavior and demographics. This segmentation is then used to create personas either based on Google Analytics data for website visitors (Live Persona), CRM data for customer personas, or Delve AI's intelligence data for competitor personas.

How regularly does Delve AI update my personas data?

Delve AI has an automatic data update feature to ensure your personas remain relevant, fresh, and up-to-date. The frequency of these updates isn't specified clearly on their website.

Can Delve AI help me understand my social media audience?

Yes, Delve AI can help businesses understand their social media audience. The tool's Social Persona feature is designed to generate social personas for a business's social media audience. This feature uses data from social networks to provide businesses with a clearer understanding of their social audience's behaviors and preferences.

How user-friendly is Delve AI?

Delve AI is highly user-friendly. The interface is simple, intuitive, and easy to share. Even for those who are unfamiliar with AI or data analysis, Delve AI makes it easy to automatically create and understand buyer personas.

Does Delve AI integrate with CRM to create customer personas?

Yes, Delve AI integrates with CRM to create customer personas. This means that users can generate data-driven personas directly from their own customer/CRM data, allowing for a more comprehensive understanding of their customer base.

How does Delve AI help in market segmentation?

Delve AI aids in market segmentation by automatically segmenting users based on behavior, demographics, and more. This segmentation becomes the basis for generating buyer personas, aiding businesses in more effectively targeting their marketing efforts.

Can Delve AI provide insights on user demographics and behavior?

Yes, Delve AI provides insights on user demographics and behavior. These insights form the basis for the tool's buyer personas and help businesses better understand their audience. This information can then guide more informed and effective marketing strategies.

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