Overview

Freeday is a digital staffing platform that offers digital employees powered by artificial intelligence to help teams outsource their repetitive and tedious tasks.

The platform has an aim to enable teams to free up their time, ultimately improving productivity and enhancing experiences that can lead to increased revenue.

Freeday offers digital employees in various areas such as customer care center, employee engagement, accounts payable, and know your customer, which help companies in different aspects of their operations.

The platform operates in Europe and has partnerships with several reputable companies. Freeday offers a demo to its clients to explore its benefits and offers access to its digital employees as per requirement.

The platform guarantees its clients safe and accurate outsourcing because of its partners, which include google cloud partner, nl-ai-coalitie, and nen.

Additionally, the platform has offices in Rotterdam and New York, which can help it provide services and support to clients globally. Finally, the platform offers a newsletter that contains valuable insights, use cases, and new products concerning AI, which keeps its audience up-to-date with the latest technology trends.

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Initial release

January 25, 2021

Initial release of Freeday.

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🇳🇱Netherlands

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After being subscribed for 12 months, paying $1,000USD after TAAFT recommendation, offering tones of feedback which much they implemented into their service offering... I recieved this email. Enjoy the read. Dear Jonathan, We hope this message finds you well. We have noted your recent online review about Olympia. While we respect your right to share your opinions, we regret to inform you that we have decided to terminate your subscription. This decision will take effect at the end of your current billing period on July 10th. Please be advised that our terms of service allow for such actions: 8. Modification, Suspension, Discontinuation of the Services Our Services are novel and will evolve. Unless we specifically state otherwise in a separate agreement with you, we reserve the right to temporarily or permanently modify, suspend, or discontinue the Services or your access to the Services or account at any time, in our sole discretion, without notice to you, and we will not be liable for any change to or any suspension or discontinuation of the Services or your access to them, to the maximum extent permissible under applicable law. While we do not offer a bulk export functionality, the remaining time before the termination should allow you to copy any necessary information from our system. We appreciate your support as an early customer. This decision was made after careful consideration of various factors, including the operational costs associated with your heavy usage and customer service needs. We hope you find other suitable AI services that meet your expectations. Best regards, Obie Fernandez Co-Founder

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Pros and Cons

Cons

Limited service locales

No specialized service offerings

No mention of scalability

Partnerships limited to Europe

Lacks 24/7 support

No multilingual support indicated

Lack of integration information

No mobile application specified

Absence of pricing details

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Q&A

What is Freeday?

Freeday is a leading digital staffing platform based in Europe that provides artificial intelligence-powered digital employees. It assists teams in outsourcing their repetitive and tedious tasks with the aim of enhancing productivity and experiences that could potentially lead to increased revenue.

How does Freeday work?

Freeday operates by offering its AI-powered digital employees to handle various tasks. These digital employees specialize in different areas of company operations such as customer care, employee engagement, accounts payable, and 'know your customer' processes. This allows teams to unlock their creative and productive capacities, which leads to improved experiences and revenues.

Does Freeday offer a demo of its platform?

Yes, Freeday provides a demo to its potential clients, enabling them to examine the potential benefits of using their services.

What tasks can the Freeday digital employees handle?

Freeday's digital employees can handle a wide range of tasks. From analyzing and processing all relevant IDs, comparing extracted data to industry standards, handling insipid tasks during employee onboarding, interacting with unlimited candidates, to classifying and following up on incoming emails and handling document identification, among other tasks.

In which areas of operations does Freeday offer its digital employees?

Freeday's digital employees specialize in various areas including customer care center operations, employee engagement tasks, accounts payable tasks, and 'know your customer' processes.

Where does Freeday operate?

Freeday operates in Europe and maintains offices in Rotterdam and New York, thus it has the capacity to provide services and support to clients globally.

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Which companies does Freeday partner with?

Freeday has partnered with multiple reputable companies, including Google Cloud Partner, NL AI Coalitie, and NEN.

What is Freeday's promise for data and task accuracy?

Freeday guarantees safe and accurate outsourcing of tasks thanks to its partnerships with reputable companies like Google Cloud Partner and NL AI Coalitie. These partnerships ensure that the platform delivers quality, accurate, and safe outsourcing services to all clients.

Where are Freeday's offices located?

Freeday has offices located in Rotterdam and New York. The Rotterdam office serves as the headquarters of the company.

What can I expect to find in the Freeday newsletter?

The Freeday newsletter contains insights concerning artificial intelligence, various use cases related to AI, and details of new products. It seeks to keep the readers updated on the latest developments and trends in AI technology.

How does the Customer Care Centre digital employee, Jennifer, improve customer interaction?

Jennifer, the Customer Care Centre digital employee, enhances customer interaction through a next-generation AI multi-channel service. She maintains a high success rate on customer interaction and consistently elevates the effort score, ensuring there are no queues.

How does the Employee Engagement digital employee, Jessy, streamline onboarding and employee check-ins?

Jessy, the Employee Engagement digital employee, handles tiresome tasks during the onboarding process and provides experience uplifts via proactive employee check-ins. She's also detailed to interact with unlimited candidates, ensuring a smooth and interactive employee experience in the organization.

What tasks can the Accounts Payable digital employee, Richard, handle?

Richard, the Accounts Payable digital employee, specializes in fleet-footed email handling. He perpetually classifies and follows up on incoming emails, excels in document identification and extraction, and ensures virtually no lead time in the responses of your emails.

Can John, the Know Your Customer digital employee, manage all ID validation and verification?

John, the Know Your Customer digital employee, is tasked with analyzing and processing all relevant IDs. He's capable of comparing the extracted data to industry standards and is capable of performing unlimited verifications in a heartbeat.

How does Freeday elevate the texture of employee experience?

Freeday elevates employee experiences by assigning mundane tasks to its digital employees, thereby allowing human employees to focus on more challenging, rewarding, and creative tasks. This not only improves employee productivity but also enhances their overall job satisfaction.

How can Freeday help in reducing my operational costs?

Freeday can help in reducing operational costs by taking over repetitive and automated tasks from the current workforce. This could help cut costs related to human resources and time spent on such tasks.

How does Freeday ensure safe and accurate task execution?

Freeday ensures safe and accurate task execution through its AI-powered digital employees. Moreover, its partnerships with entities such as Google Cloud Partner and NL AI Coalitie ensure top-tier safety standards in operation.

What is Freeday's contribution towards limiting labor shortages?

Freeday contributes to limiting labor shortages by providing AI-powered digital employees who can handle a variety of tasks, thereby filling the gap left by limited human resources.

Can Freeday help in making data-driven decisions?

Freeday facilitates data-driven decision making by constantly analyzing data for specific tasks, which in turn provides insights that can guide decision making within the organization.

How can Freeday's digital employees increase my workforce?

Freeday's digital employees can significantly increase your workforce by taking on numerous tasks concurrently. Being AI-operated, they can work around the clock without the need for breaks, potentially resulting in a larger, more productive workforce.

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