Live chat and AI that won't slow your site.

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July 23, 2026

GhostChat

United States Chatbots

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Agents API

Live chat and AI that won't slow your site.

API AI Chatbot Live Chat Customer Support Multi-site Support Privacy-FocusedFree + from $5.00/mo

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Overview

GhostChat is a lightweight live chat widget with a built-in AI chatbot, made for indie founders and small teams. The ~15KB widget installs with one line of code and answers visitor questions 24/7 from your FAQ knowledge base, handing off to a human whenever it's unsure — you can take over any conversation live from the shared team inbox, or reply straight from your email.

It's privacy-first by design: no cookies, no tracking, GDPR-friendly. Pricing is flat-rate, not metered — no per-resolution or per-message fees, and the AI add-on covers multiple sites at one price.

Free for one site; paid plans start at $5/mo. Works with any stack including Shopify, WordPress, React, and Next.js, and a Bot Agent API + webhooks let you bring your own AI model instead of being locked into ours.

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GhostChatInitial

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Initial release

July 23, 2026

Initial release of GhostChat.

Author

Jacob

@jorbach

ghostchat.dev

🇺🇸 United States

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1 tool

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Joined: May 2026

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Freemium

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$5/month

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Monthly

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No Refunds

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Chatbots GhostChat

United States Chatbots

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Pros and Cons

Pros

Automates customer interaction

24/7 customer support

Privacy-centric operation

GDPR-friendly

Shared team inbox

Identity verification feature

Multi-site support

Lightweight tool

Easy installation

Instant email responses

Webhook compatibility

Flat-rate pricing

Single site free service

Allows FAQ integration

Uncertainty handoff

Human takeover option

E-commerce integrations

Platform & framework compatibility

React integration

Next.js integration

Shopify integration

No tracking or cookies

Not per seat charging

Responsive support

No lock-in to specific model

No per-resolution fees

No per-message costs

Built for multiple jobs

Featherweight widget

Works with any stack

Reply from any inbox

Worldwide low latency

No credit card required

View 28 more pros

Cons

No mobile application

Flat-rate may not suit small teams

Limited framework integrations

Limited customization of chat interface

Q&A

What is GhostChat?

GhostChat is a combined live chat and AI chatbot solution. It is designed to automate customer interaction with a built-in AI chatbot, which responds to customer queries around the clock. Focusing heavily on privacy, GhostChat refrains from tracking or cookies, making it GDPR-friendly. It also provides a shared team inbox and identity verification for secure communication. GhostChat promotes ease of use with easy installation, lightweight operation and convenient features such as a FAQ knowledge base, handoff during uncertainty, and human takeover.

Can GhostChat be used across different teams?

Yes, GhostChat is designed to work efficiently across different teams. Teams can leverage GhostChat's AI capabilities to automate customer interactions, ensure 24/7 availability, and improve customer support.

What is the role of AI in GhostChat?

Jacob

🛠️ 1 tool

wrote:

The built-in AI chatbot answers visitor questions 24/7 from your FAQ knowledge base. When it's unsure about an answer, it hands the conversation off to a human instead of guessing, and your team can take over any conversation live from the shared inbox at any time.

How does GhostChat automate customer interaction?

GhostChat automates customer interactions through its built-in AI chatbot. This chatbot can respond to customer queries 24/7 without any need for human intervention. However, in cases of uncertainty, GhostChat allows a human takeover to ensure a detailed and precise response.

Is GhostChat compliant with GDPR?

Yes, GhostChat is designed with privacy-centric operation in mind. It refrains from using tracking or cookies, which makes it compliant with General Data Protection Regulations (GDPR).

What is the function of the shared team inbox in GhostChat?

The function of the shared team inbox in GhostChat is to ensure a seamless workflow by handling both live chat and AI interactions. This feature allows different teams to collectively manage and respond to customer interactions, which improves collaboration and efficiency.

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Can GhostChat be used across multiple sites?

Yes, GhostChat can extend its services across multiple sites. This makes it a versatile choice for businesses with multiple websites or online platforms.

How user-friendly is GhostChat's installation process?

GhostChat ensures a user-friendly installation process. With merely one line of code, users can easily install GhostChat on their website.

How does GhostChat ensure identity verification?

Jacob

🛠️ 1 tool

wrote:

Identity verification lets your website cryptographically sign the identity of logged-in visitors, so your agents know they're really talking to the account holder — useful for support conversations about billing or account changes. It's a developer feature enabled with a simple server-side signature.

Does GhostChat allow the use of different AI models?

Yes, GhostChat allows the use of different AI models. It supports the use of other AI models via a webhook, steering clear of restricting users to a single AI model, thereby advocating flexibility of operation.

How does GhostChat's pricing model differ from competitors?

GhostChat employs a flat-rate pricing model whereas most competitors charge per seat. It offers free service for a single site, and its additional paid plans have a flat fee, irrespective of the number of users.

What is the uncertainty handoff feature in GhostChat?

The uncertainty handoff feature in GhostChat ensures that when the AI is unsure about a response, it hands off the interaction to a human agent. This delivers a more accurate and detailed response, enhancing customer service and satisfaction.

How can I add a FAQ knowledge base to GhostChat?

Jacob

🛠️ 1 tool

wrote:

From the dashboard, add question-and-answer pairs to your knowledge base — or point GhostChat at your website and it will draft them for you automatically. The AI assistant answers visitor questions using this knowledge base and hands off to a human whenever it's unsure.

Which popular platforms and frameworks does GhostChat integrate with?

GhostChat integrates with popular platforms and frameworks including Shopify, React, and Next.js, making it a versatile tool for diverse applications.

Does GhostChat offer live chat and AI services?

Yes, GhostChat provides both live chat and AI services. Live chat allows real-time communication with site visitors, while the AI service implies the deployment of an AI chatbot for automating and handling customer interactions.

What does the human takeover feature in GhostChat entail?

The human takeover feature in GhostChat allows human agents to take control of the conversation at any time. This is particularly useful when the AI is unsure of a response or when the conversation requires human interaction for better resolution.

Does GhostChat offer a free service?

Yes, GhostChat does provide a free service. However, the free service is limited to a single site.

How lightweight is GhostChat's operation?

Jacob

🛠️ 1 tool

wrote:

The GhostChat widget is around 15KB — up to 20 times lighter than mainstream chat widgets, which commonly ship 200KB or more of JavaScript. Less script means faster page loads and better Core Web Vitals for your site.

How responsive is GhostChat's email support?

Jacob

🛠️ 1 tool

wrote:

When a visitor leaves a message and your team is offline, GhostChat sends you an email notification — and you can reply straight from your email inbox. Your reply appears instantly in the visitor's chat widget on your site, no dashboard login needed.

What does the instant response feature in GhostChat mean?

The instant response feature in GhostChat means that users can get immediate responses to their queries. Whether the response is from the AI chatbot during off-hours or from a live team member, GhostChat is built to promptly address and respond to visitor queries.

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