Support Flow
Productivity
31,955
4.0
Inputs:
Outputs:
Local
Open Source
AI assistant that proactively surfaces the best technical content, data, and actions.
Overview
Overview
Solving a technical support ticket shouldn’t mean five tabs open, three Slack pings, and dragging engineers into issues they shouldn’t touch. That’s the escalation tax — wasted time, rising costs, and frustrated customers.PixieBrix Support Flow is the first AI-powered copilot built for technical support teams. It integrates directly into the tools you already use — CRMs, issue trackers, observability platforms, even production environments — without IT bottlenecks, stale data indexing, or one-size-fits-all bots.
Instead of deflecting customers, PixieBrix empowers agents to resolve complex cases 40% faster, cut escalations, and boost CSAT by 20%. With enterprise-grade security (SOC 2, AES-256, SAML/SSO) and low-code customization, Support Flow scales across teams handling bugs, product variants, and integrations that demand deep, multi-system expertise.
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Releases
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October 3, 2025
Eric Bodnar
Initial release of Support Flow.
Productivity
31,955
4.0Other tools by this author
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I’ve been using Collate to go through technical PDFs, and it’s been surprisingly handy. Summarizing docs and being able to ask questions directly saves me time, especially when I’m skimming through research or API references. No sign-ups, works offline, and everything stays on my device — which I appreciate.
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