Overview

Raygun is a tool designed for application monitoring for both web and mobile apps. It offers insights into how users experience your software applications, helping to detect, diagnose, and resolve issues that affect end users.

Raygun comes with critical features including crash reporting, which allows for the easy detection, diagnosis, and resolution of errors. It features real user monitoring to monitor and improve front-end performance, as well as application performance monitoring, which provides comprehensive visibility into server-side performance.

Additionally, it supports error resolution using artificial intelligence. Raygun is equipped with alerting tools, customized dashboards, and a range of integrations.

It also includes customer-experience monitoring and deployment tracking capabilities. The tool supports various industries such as e-commerce, media & entertainment, and software & technology, and caters to different roles including developers, CTOs, and product managers.

Raygun provides the capability for the detailed monitoring of web vitals and has a robust API for implementation needs.

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Initial release

January 3, 2023

Initial release of Raygun.

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Pros and Cons

Pros

Web and mobile monitoring

Insightful user experience data

Critical crash reporting

Real user monitoring

Application performance monitoring

Alerting tools

Customized dashboards

Range of integrations

Customer-experience monitoring

Deployment tracking

Supports various industries

Robust API

Detailed web vitals monitoring

Capabilities for different roles

Deployment frequency acceleration

Code-level context for traces

Multithreaded trace support

Data-driven back-end monitoring

Compatible with popular platforms

Granular diagnostics

Flexibly scaled

Encrypted data storage

Compliance with security standards

First-class language/framework support

Core web vitals tracking

Root cause analysis

Crash-free users

Content security policy tools

On-demand pricing

Shopify, Azure, Heroku solutions

Lightweight SDKs

In-app chat support

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Cons

No offline functionality

Limited customizing dashboards

Humongous data may slow

No multi-tenant support

Limited mobile monitoring capabilities

Q&A

What is Raygun?

Raygun is an application monitoring tool designed for both web and mobile apps. It offers insights into how users are experiencing your software applications and aids in detecting, diagnosing, and resolving issues that affect end users.

What are the key features of Raygun?

Key features of Raygun include crash reporting for easy detection, diagnosis, and resolution of errors, real user monitoring to improve front-end performance, application performance monitoring for visibility into server-side performance, AI-based error resolution, and alert tools. It also includes customer-experience monitoring, deployment tracking capabilities, detailed monitoring of web vitals, and a robust API for implementation needs. Raygun supports customized dashboards and offers a range of integrations.

How does the real user monitoring feature of Raygun work?

Raygun's real user monitoring works by tracking the actual experience of users on your web or mobile app. It monitors usage patterns, response times, and other performance metrics relevant to the user experience. It actively reports any bottlenecks or issues that impact the user experience, enabling proactive issue resolution.

How does Raygun's crash reporting tool function?

Raygun's crash reporting tool works by automatically monitoring applications for crashes or bugs. Whenever a crash is detected, it gathers detailed error reports and sends them to a centralized dashboard. These reports include comprehensive information that allows developers to understand, reproduce, and rectify the issue effectively.

How can Raygun help in diagnosing and resolving errors using AI?

Raygun employs artificial intelligence in diagnosing and resolving errors. The AI technology in Raygun can analyze error patterns, help identify the root cause of an issue, and recommend potential solutions. This leads to the rapid resolution of errors and overall improved application performance.

What type of applications does Raygun support for monitoring?

Raygun supports application monitoring for both web and mobile apps. This includes various web applications deployed across different servers and mobile applications built for various operating systems like iOS and Android.

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How do Raygun's alerting tools operate?

Raygun's alerting tools work by sending notifications whenever anomalies or issues are detected in the system. These tools allow users to set up custom alert conditions, thresholds, and control how often and who gets notified. Alerts can be delivered via a variety of channels, including email and many third-party integrations.

Is it possible to have customized dashboards on Raygun?

Yes, Raygun facilitates the creation of customized dashboards. Users can create personalized views with a focus on the data they care about the most, ensuring they have quick access to the most pertinent information relating to their application's performance.

What is the purpose of customer-experience monitoring in Raygun?

The purpose of customer-experience monitoring in Raygun is to gain insight into how users are experiencing your software application. It allows for understanding usage patterns, detecting performance issues, and identifying pain points in the user journey, which in turn aids in enhancing customers' experiences and overall satisfaction.

How does Raygun's deployment tracking capabilities work?

Raygun's deployment tracking capabilities work by tracking changes in system performance after each deployment. This feature enables users to connect the dots between deployments and fluctuations in performance, error instances, or user experience metrics, thereby providing a deeper understanding of how changes to the applications impact customer experiences.

Which industries can benefit from using Raygun?

Raygun benefits a wide variety of industries, including e-commerce, media & entertainment, and software & technology. It aids in application monitoring, tracking user experiences, resolving errors and improving overall application performance, making it a valuable tool for any industry that relies on digital platforms.

Can developers and product managers use Raygun?

Yes, Raygun caters to different roles including developers, CTOs, and product managers. Developers can use Raygun to track and fix errors in the applications, CTOs can overlook the overall performance of the applications, and product managers can leverage it to gain insights into customer experience.

How does Raygun monitor web vitals in detail?

Raygun monitors web vitals in detail by continuously tracking key metrics that reflect user experience, like page load time, time to interactive, first input delay, and more. This enables the recognition of any performance issues and helps in their quick resolution, thereby enhancing the overall user experience.

How to make use of Raygun's API for implementation needs?

Raygun has a robust API that users can make use of for various implementation needs. It provides seamless integration of the Raygun software with your applications, enabling automated data collection, and the customization and control of data ingestion.

What is the functionality of raygun in mobile app monitoring?

Raygun provides detailed insights into mobile app performance. It tracks app usage, monitors and reports crashes or bugs, provides comprehensive error reports, and helps optimize the application for better user satisfaction and experience.

How does Raygun provide comprehensive visibility into server-side performance?

Raygun provides comprehensive visibility into server-side performance through its Application Performance Monitoring feature. This feature records detailed performance data for web requests, traces the cause of performance bottlenecks, and provides real-time diagnostics, enabling maintenance of optimal server performance at all times.

What can I monitor and improve with Raygun's real user monitoring feature?

With Raygun's Real User Monitoring feature, you can monitor various aspects of user interactions with your application, including page load time, network latency, browser rendering speed, and more. It also provides insights into performance bottlenecks and user-specific incidents, thereby enabling improvements in front-end performance.

What are the error resolution uses of artificial intelligence in Raygun?

AI Error Resolution in Raygun employs artificial intelligence to recommend resolutions when errors occur. It analyzes stack traces and other error information to find similarities with known issues and suggests potential fixes, thereby reducing the mean time to resolution.

What integrations does Raygun support?

Raygun supports a range of integrations, enabling it to easily fit into your existing workflow. These integrations include popular third-party applications and platforms like Slack, Github, Jira, Bitbucket, and many more.

Does Raygun provide support for code debugging?

Yes, Raygun provides support for code debugging. Its crash reporting feature provides detailed error reports which include specifics about the environment and detailed stack traces. This information can make code debugging simpler and faster, thereby reducing the time and effort involved in resolving errors.

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