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Overview
VOC AI is an AI-driven customer service platform that aims to optimize business operations and customer relations. It features an 'AI Agent for Customer Service', an AI bot powered by OpenAI, trained on business-specific data to provide precise responses to customer queries and avoid misleading answers.
Another key feature is 'VOC', which provides VOC Analysis for Amazon sellers to understand their customers' needs and preferences, thereby assisting in the development of better products and services.
The platform also includes utilities like 'Chrome Extension' that aids in downloading and analyzing Amazon and Shopify reviews. VOC AI also offers services like sentiment analysis and customer analytics to comprehend customer emotion and preferences, enabling businesses to enhance their products and services.
It provides competitive analysis to understand market competitors, and uses product research tools to help Amazon FBA product selection. The platform also includes features like review analysis and social listening across platforms like Amazon, TikTok, Facebook, YouTube, and Instagram to understand market trends and public sentiment.
Other features include a range of free AI tools, such as ChatGPT alternatives, TikTok and Instagram hashtag generators, and a smart AI translator powered by ChatGPT.
VOC AI also serves as a resource center, with a dedicated blog that shares insights, strategies, and best practices.
Releases
Top alternatives
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Harishma Reghu🙏 7 karmaJan 13, 2024@Grapha AISuper useful tool that’s reduced my job by 80%
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It is the ease of use for me. DataSquirrel is fast, the UI is super intuitive, and the guided analysis feature is highly convenient. I have officially moved from uploading CSV files from Google sheet to DataSquirrel. Within minutes, I can visualize my data and interpreting it becomes super simple.
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Automate data work and reporting with AI Agents. No data|coding skills required.OpenSigned up for a pro account for Google Drive integration. Works great! Saves me a lot of manual excel work. -
I really value the sentiment analysis tool—it simplifies understanding customer feedback by picking up on their emotions. Plus, the way it groups comments into topics is super helpful for decision-making.
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Immo currently best solution if you want to convert / enchant your how-to tutorials to more professional!
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Created a dashboard using my Excel file and it gave insights I didn’t even expect. It can read any kind of Excel file no matter the template. I can even check the accuracy by tracing back which column the data came from Great tool. highly recommended!!
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