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Overview
Tekst is an AI-driven platform designed to empower businesses by structuring and enhancing their communication management. It provides a suite of features designed to facilitate seamless and effective handling of emails, tickets, and other business conversations.
'Insights' is one of the core features, providing an overview and analytic metrics on all communication across the organization, facilitating informed decisions and workflow optimization.
'Automation' is another key feature, which uses historical data to analyze messages, enrich them with tags, reroute to the right inbox, and automate responses, which helps in reducing manual task time.
The platform also adds structure to individual mailboxes, aiding employees to better prioritize and bundle tasks, which can free up more time for high value work.
Tekst also provides seamless software integration with multiple platforms such as SAP, Salesforce, Microsoft Dynamics 365, Microsoft Outlook, and Zendesk.
It takes pride in being secure and compliant, ensuring information is always encrypted and data storage is avoided. Teksts implementation process is swift and frictionless and it supports multiple languages for global operation.
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