TheySaid

wrote:

Initial release of TheySaid.

Chris Hicken

@chrishicken

Co-Founder & CEO at TheySaid. Previously Chief Productivity Officer at ClickUp, CEO at 'nuffsaid, and President & COO at UserTesting.

theysaid.io

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Joined: June 2025

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$49/month

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Surveys TheySaid

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14,492

5.0(60)79

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Bill Galbreath

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Apr 20, 2024

Hangs up on age. Should be either drop down menu or age brackets. Could go no further.

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Reviews

5.0

Average from 60 ratings.

★ ★ ★ ★ ★ 58

★ ★ ★ ★ 2

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Comments(79)

Will Gill

Oct 13, 2025

@ initial release

Rated it

Really useful for understanding what your audience actually thinks. Great way to refine campaigns and messaging based on real feedback.

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Charlotte Richardson

@ initial release

Rated it

We have customers across Europe and Asia, and with TheySaid, we didn’t have to build separate surveys for each region. The AI just picks up on the user’s language and responds accordingly .. it feels native. Super helpful for scaling feedback without doubling our work. Honestly, it’s one of the smartest features I’ve seen in a survey tool.

1 Reply Share Edit Delete Report

Samuel Morris

@ initial release

"Looks super promising Can’t wait to explore more. Just tried out TheySaid for the first time and honestly, the potential here is huge. The AI survey experience felt really smart and conversational not like the usual boring forms. If the backend insights are as good as the front-end experience, this could seriously change how teams collect and use feedback."

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Nancy Brown

@ initial release

Rated it

Huge congrats to the TheySaid team. We’ve tested a LOT of feedback tools over the years — this one feels fresh, modern, and actually built for today’s workflows. If you care about real-time, actionable insights, try it.

1 Reply Share Edit Delete Report

Cora Evie

@ initial release

Rated it

Looks promising!

1 Reply Share Edit Delete Report

Rose Una

@ initial release

Rated it

Tested it — 10/10.

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Janet Gardon

@ initial release

Rated it

Might be great for post-demo follow-ups.

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Vera Adams

@ initial release

Rated it

Heard some chatter about this!

1 Reply Share Edit Delete Report

Jack Foster

@ initial release

Rated it

This caught my attention — feels like something we might actually use with our customers

2 Reply Share Edit Delete Report

Theodore Leo

@ initial release

Rated it

This AI interviews better than I do in job interviews lol

2 Reply Share Edit Delete Report

Ezra Leo

@ initial release

Rated it

Looks great — just wondering how it handles edge cases.

2 Reply Share Edit Delete Report

Hannah Jhon

@ initial release

Rated it

Would love to see more integrations, especially with Slack.

1 Reply Share Edit Delete Report

Lusi Leo

@ initial release

Rated it

This would be perfect for our product onboarding feedback.

1 Reply Share Edit Delete Report

John John

@ initial release

Rated it

Good user flow. Didn’t feel like I had to figure anything out just followed along.

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Molly Jordan

@ initial release

Good balance between automation and control.

2 Reply Share Edit Delete Report

hadi hadi

@ initial release

Rated it

I used to spend days sorting through raw feedback. Now, I get trends, quotes, and priorities in a dashboard. It’s like having a research team on autopilot.

3 Reply Share Edit Delete Report

Lily Jhon

@ initial release

Rated it

Feels more like listening than surveying.

2 Reply Share Edit Delete Report

Milton Fisher

@ initial release

Rated it

It’s rare to try something new and not need a learning curve. This was that.

3 Reply Share Edit Delete Report

Shaw Brian

@ initial release

Rated it

I’m still testing it, but the first impressions are solid.

1 Reply Share Edit Delete Report

Ashir Mobile

@ initial release

Rated it

Seems thoughtfully built.

2 Reply Share Edit Delete Report

Tayyaba

@ initial release

Rated it

We ran our first AI survey with TheySaid, and it saved us weeks of manual analysis. The auto-summarized themes were so accurate, we dropped two other tools

4 Reply Share Edit Delete Report

Jacob Leo

@ initial release

Rated it

Real potential here.

3 Reply Share Edit Delete Report

Abigail Martinez

@ initial release

Rated it

Rooting for this team! Love the direction.

2 Reply Share Edit Delete Report

Caleb Cooper

🙏 5 karma

@ initial release

Rated it

I watched our product team use TheySaid, and the feedback they pulled was next-level. It wasn’t the usual surface-level stuff — it was deep, emotional, and super relevant. The AI asked follow-ups like a human would, which made the insights feel raw and real. You could tell customers actually felt heard, and our team had everything they needed to act fast.

5 Reply Share Edit Delete Report

Ethan Campbell

@ initial release

Rated it

Has potential for teams that want quicker insights.

3 Reply Share Edit Delete Report

Lucas Edwards

@ initial release

Rated it

Not overcomplicated, which I like. Worth exploring more.

2 Reply Share Edit Delete Report

Olivia Wright

@ initial release

Rated it

Good execution. Let’s see how it performs with more complex use cases

1 Reply Share Edit Delete Report

Victoria Collins

@ initial release

Rated it

Seems like a helpful tool for capturing more context in real time.

1 Reply Share Edit Delete Report

Isabella Kim

@ initial release

Rated it

Really interesting approach to surveys.

4 Reply Share Edit Delete Report

Gabriel Mitchell

@ initial release

Rated it

Really impressed with how clean and smooth the experience feels.

2 Reply Share Edit Delete Report

Jacob Leo

@ initial release

Rated it

Really loving the insights part.

3 Reply Share Edit Delete Report

Jacob Leo

@ initial release

Rated it

Does it integrate with HubSpot?

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Jonathan Hernandez

@ initial release

Rated it

Looks solid! Hoping to see some user stories soon.

2 Reply Share Edit Delete Report

Amelia Smith

@ initial release

Rated it

Instant yes! Subscribed

1 Reply Share Edit Delete Report

Willow Lane

@ initial release

I’ve only just seen it, but this might be the most exciting product I’ve come across in a while. Congrats!

3 Reply Share Edit Delete Report

Ashir Uganda

@ initial release

Hope to see more integrations and features. The potential here is huge!

3 Reply Share Edit Delete Report

Tayyaba

@ initial release

Massive congrats to the team! The product feels incredibly thoughtful, and actually fun to use.

2 Reply Share Edit Delete Report

Noah Leo

@ initial release

Glad I found this. Excited to dig deeper.

1 Reply Share Edit Delete Report

Sebastian Leo

@ initial release

Huge congrats to the team! Been waiting for someone to finally rethink feedback forms — this looks like the future 👏

1 Reply Share Edit Delete Report

Mateo Leo

@ initial release

I don’t usually comment on tools I haven’t tried, but TheySaid looks really well thought-out. Kinda genius.

4 Reply Share Edit Delete Report

Elias Leo

@ initial release

The real-time action item detection is brilliant. We immediately flagged a recurring issue and pushed it to our product backlog, no digging through spreadsheets.

2 Reply Share Edit Delete Report

Rock Leo

@ initial release

Love this! Just makes sense.

1 Reply Share Edit Delete Report

Kevin Leo

@ initial release

Y’all just set a new bar. Congrats on creating something that actually gets to the truth behind feedback.

1 Reply Share Edit Delete Report

Avery Bolton

@ initial release

Rated it

Finally! Someone fixed feedback.

2 Reply Share Edit Delete Report

Liam Ward

@ initial release

The concept is absolutely brilliant!

1 Reply Share Edit Delete Report

Alice Patterson

@ initial release

It’s like the AI knows what I should be asking but never thought to. Creepy smart.

2 Reply Share Edit Delete Report

Allen Shaw

@ initial release

RIP to all the static forms I used to send. You won’t be missed.

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Brooklyn Campbell

🙏 42 karma

@ initial release

This smells like Product of the Year material.

315 Reply Share Edit Delete Report

@ initial release

Rated it

I love when intelligent people reply! :)

4 Reply Share Edit Delete Report

Victoria Anderson

@ initial release

Rated it

Saw the demo, this is slick.

2 Reply Share Edit Delete Report

@ initial release

Rated it

Thanks :) Appreciate the support.

1 Reply Share Edit Delete Report

Benjamin Lee

🙏 8 karma

@ initial release

Rated it

I’ve been secretly hoping someone would kill off static surveys and you did it. This is next-level!

8 Reply Share Edit Delete Report

Alexander Green

@ initial release

Haven’t tried it yet but looks super intrigued.

1 Reply Share Edit Delete Report

Sadie Scott

@ initial release

Nice work! This feels like the future of customer feedback.

3 Reply Share Edit Delete Report

Daniel Reed

@ initial release

Rated it

We got more insights in a week with TheySaid than a quarter of doing it manually.

2 Reply Share Edit Delete Report

Grace Phillips

@ initial release

Rated it

Honestly better than the tools I've paid $$$ for

4 Reply Share Edit Delete Report

Gabriel Phillips

@ initial release

Rated it

Really cool! Is there an API? We’ve got some custom workflows I’d love to plug this into.

1 Reply Share Edit Delete Report

Emma Campbell

@ initial release

Rated it

If this works the way it claims, it might solve one of our biggest pain points: actually understanding what customers are saying.

4 Reply Share Edit Delete Report

Emily Garcia

@ initial release

Rated it

Love the auto-logic. But can I still customize the questions if I want to tweak the flow a bit?

2 Reply Share Edit Delete Report

@ initial release

Rated it

Yes, your interview or survey is 100% customizable.

1 Reply Share Edit Delete Report

Emily Hernandez

@ initial release

Rated it

I totally trust the AI, but what about the people using the data? Is there a way to make sure it stays anonymous or filtered?

1 Reply Share Edit Delete Report

@ initial release

Rated it

By default, the survey or interview is anonymous. You have the option to collect user's personal details.

2 Reply Share Edit Delete Report

Madelyn Wright

@ initial release

Rated it

Can admins control how deep the AI goes with follow-up questions? Just wondering if there’s a way to set boundaries depending on the audience.

1 Reply Share Edit Delete Report

@ initial release

Rated it

Yes, and you can adjust the AI follow ups for each question (rather than at the project level)

2 Reply Share Edit Delete Report

Caleb Foster

@ initial release

Rated it

Does the AI adjust its tone based on who it’s speaking to? For example, a casual user vs. an executive?

1 Reply Share Edit Delete Report

@ initial release

Rated it

By default it speaks in an executive tone, but will adjust to be more casual if it sees casual language from the user.

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Faith Foster

@ initial release

Rated it

It made me realize how flat and one-dimensional our old surveys were. The way it adapts in real-time to customer input That’s a whole new level.

4 Reply Share Edit Delete Report

Olivia Johnston

@ initial release

Haven’t tried it yet but wow this looks really smart. Congrats to the team!

3 Reply Share Edit Delete Report

Harper Young

@ initial release

Okay, this just replaced our entire survey stack. Also way more fun to use😂

3 Reply Share Edit Delete Report

Matthew Phillips

@ initial release

You nailed a real pain point. Congrats! Looks like this will go far.

3 Reply Share Edit Delete Report

Lucas Edwards

🙏 7 karma

@ initial release

Rated it

As a revenue leader, I’m always trying to figure out why deals fall through. TheySaid helped us automate our win-loss process and honestly, the insights it pulled were sharper than most manual interviews we’ve done. I actually trust the summaries.

7 Reply Share Edit Delete Report

William Rivera

@ initial release

Rated it

Absolutely love the chat-based experience. Feels modern and personal. Quick question though, can users share screenshots or images during the conversation?

4 Reply Share Edit Delete Report

Sophia Watson

@ initial release

Rated it

Just created a survey on TheySaid — literally took me less than 3 minutes. No joke, it was super fast. I picked a goal, added a few prompts, and boom done. The AI handles the rest. Way easier than any other survey tool I’ve used, and honestly kind of fun? Can’t wait to see the responses roll in.

4 Reply Share Edit Delete Report

Noah Ortiz

🙏 21 karma

@ initial release

Rated it

The logic branching in TheySaid surveys is what sold me. The moment a customer mentioned something specific, like a frustration or a feature they wished for , the AI immediately asked smart follow-up questions right then and there. No need to chase them later or book a call.

152 Reply Share Edit Delete Report

Tyler Wright

🙏 5 karma

@ initial release

Rated it

Looks super promising. Definitely keeping an eye on this one.

5 Reply Share Edit Delete Report

Nicholas Anderson

@ initial release

Rated it

This is going straight into our workflow!

4 Reply Share Edit Delete Report

Matthew Flores

🙏 16 karma

@ initial release

Rated it

Just tried out a survey — the structure is seriously smart! Loving how intuitive it feels. Great job!

3 Reply Share Edit Delete Report

Elizabeth Turner

🙏 5 karma

@ initial release

Rated it

Wait, so I can finally stop begging customers to fill forms? Wow 👀

5 Reply Share Edit Delete Report

Arianna Wright

🙏 10 karma

@ initial release

Rated it

Love this! Looks Super smart.

10 Reply Share Edit Delete Report

How would you rate TheySaid?

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Pros and Cons

Pros

Transforms surveys into conversations

Enhances real-time data analysis

Improves survey engagement

Automated complete project generation

Identifies key themes in feedback

Automates interviews with adaptive questions

Designs user tests for usability insights

Summarizes feedback promptly

Compiles all feedback in one spot

Suitable for various sectors

Dynamic Surveys

Automated Research

50-100X More responses than traditional surveys

1-5% Increase in Net Revenue Retention

34% More actionable feedback

Can embed survey questions anywhere

Scans website in seconds

Sends surveys through existing outreach tools

Features surveys on website

Recommends tailored questions based on best practices

Interactive, hands-free survey experience

Integrates with multiple touchpoints in customer journey

Data is secure, SOC 2 Type II certified

Delivers surveys via your existing channels

View 19 more pros

Cons

Single-question survey limitation

May overwhelm with multiple questions

Dependence on user interaction

No clear data storage overview

Ambiguity in user anonymity

No manual data entry option

Unclear on integration capabilities

View 2 more cons

Q&A

What is TheySaid?

wrote:

TheySaid is an innovatively designed AI-driven platform that transforms traditional single-question surveys into dynamic, real-time conversations. It leverages artificial intelligence to manage the entire feedback experience, from the proposal of the research aim to the final data analysis. Its real differentiator is its ability to adapt questions based on responses to uncover in-depth insights, and create one-on-one chat experiences with AI, effectively making the survey experience more engaging and personalized.

How does TheySaid work?

wrote:

TheySaid operates by first allowing users to propose their research aim. It then uses its inbuilt AI capabilities to generate a comprehensive survey that revolves around that aim. As user responses begin pouring in, TheySaid's AI evaluates each one, identifying key themes and insights that might need attention. It also evaluates responses to ascertain if any actions need to be taken. TheySaid can automate interviews using a set of AI-driven questions, and also facilitates user testing to gather insights on usability, design, and user experience.

Is TheySaid safe?

wrote:

TheySaid is SOC II Type 2, ISO 27001 and GDPR compliant, with a HIPPA certification expected in February 2025. TheySaid gives you full control over the AI, including the data you use to train your custom AI and how AI is allowed to interact with your Users.

How does TheySaid enhance survey engagement?

TheySaid enhances survey engagement by transforming traditional single-question surveys into dynamic, real-time conversations with its state-of-the-art AI. Users can engage in one-on-one chats with the AI, and the AI has the capacity to adapt its questions based on user responses. This creates a lively, engaging and personalized experience for the user, effectively making the survey a conversation rather than a task. Furthermore, the AI's ability to identify key themes and uncover profound insights from responses enhances the overall user engagement.

How is TheySaid different from traditional survey tools?

Unlike traditional survey tools, TheySaid employs artificial intelligence to manage the entire feedback experience. It goes beyond asking predetermined questions and receiving answers, instead it generates dynamic conversations by adapting its questions based on user responses. It also offers a one-on-one chat feature with AI. Moreover, TheySaid's AI doesn't just collect responses, it performs an in-depth analysis of feedback to identify key themes and insights, as well as evaluate whether actions need to be taken based on these responses, providing a comprehensive, insightful, and engaging feedback experience.

Who can uses TheySaid?

wrote:

Anyone who needs to gather feedback from someone else is a customer of TheySaid AI. This can be marketers looking to understand customer preferences, sales teams who want to do win-loss analysis, product and design teams who want to validate ideas, human resources teams who want to collect employee feedback, engineering teams who want to understand the impact of tech debt on user experience, school administrators who want to collect student feedback, non-profit fundraisers who want to gather donor feedback, or even single people who want to get feedback on their dating profile.

+ Show 14 more

How does TheySaid analyze real-time data?

TheySaid uses its AI software to analyze real-time data. As the responses start to come through, the AI reviews each response and performs real-time analysis to identify key themes and insights which may require attention. It also evaluates each response to identify if any actions need to be taken based on these responses. This effective real-time data analysis allows users to get feedback quickly and make immediate, informed decisions.

How can users interact with TheySaid's AI?

Users can interact with TheySaid’s AI in two main ways. Firstly, they respond to AI-driven questions that have been designed around their proposed research aim. The AI then further engages with the user by adapting its questions based on their responses. Furthermore, users get a chance to engage in a one-on-one chat with the AI, thereby creating an insightful, personalized experience for them.

How does TheySaid automates interviews?

TheySaid automates interviews through its unique AI software. Based on user responses, the AI generates a set of questions and propels the conversation forward. These questions have the ability to adapt and evolve based on the user's responses, allowing the interview to explore various facets and angles. Through this process, TheySaid essentially outsources the role of an interviewer to its AI.

What types of insights can TheySaid uncover based on responses?

TheySaid can uncover various types of insights based on user responses. Its AI reviews each response and evaluates whether actions need to be taken, effectively forecasting potential trends or problem areas. The AI-driven questions adapt based on responses, facilitating the exploration of different depths to uncover profound insights. This includes key themes, pain points, preferences, satisfaction levels, and more, all depending on the research aim proposed by the user.

What kinds of feedback can I gather with TheySaid?

wrote:

TheySaid AI Conversations can be used to gather 4 kinds of feedback: 1) AI Surveys - a series of rating scale, multiple choice, ranking or open-ended questions. 2) AI Interviews - a conversation with Users that that goes in depth about their experiences and opinions. 3) AI Pulses - a single-question survey to take the pulse of Users (NPS, CSAT, CES, CPV). 4) AI Polls - supercharge your polls by asking users why they answered the way they did.

How does TheySaid identify key themes from user feedback?

TheySaid uses AI to identify key themes from user feedback. As responses come in, the AI system reviews and analyzes each response individually. It then identifies key themes and insights requiring attention from that data. This precise identification allows for understanding patterns, interests, and potential issues, enabling necessary actions.

How does TheySaid analyze usability and design insights?

TheySaid's AI analyzes usability and design insights by facilitating user tests. These tests provide feedback on how users interact with a particular design or interface. AI is used to delve deeper into user responses, to understand why they responded in a particular way. These insights are then summarized and compiled into a comprehensive report for easy analysis and action.

How are traditional poll techniques enhanced by TheySaid?

Traditional poll techniques are enhanced with TheySaid's AI in several ways. Traditional polls often collect data but do not provide profound insights. TheySaid, on the other hand, uses AI to transform these polls into dynamic, real-time conversations. The AI delves deeper into user responses, exploring why they respond in a certain way, and promptly summarizes feedback. This results in more insightful data and a better understanding of the audience, which far surpasses what standard polling techniques can offer.

How does TheySaid summarize research data?

TheySaid uses its AI platform to summarize research data effectively. The AI reviews individual responses to identify key themes and insights, and whether actions need to be taken. Based on this, a summary of the findings is made, highlighting the insights in a concise and organized manner. The platform also compiles all relevant feedback into one spot for easy access. This minimizes the tedious task of data analysis, allowing users to focus more on actions based on the summarized feedback.

How does TheySaid's one-on-one chat with AI work?

TheySaid's one-on-one chat with AI works by creating an engaging conversational space for the user. As part of this, the user can respond to questions, and the AI responds back with follow-up questions or comments tailored to the user's responses. This capability allows the AI to adapt its questions and responses to suit the user, enabling a lively and personalized experience.

How does TheySaid generate a complete survey based on research aim?

wrote:

TheySaid generates a complete survey based on the research aim proposed by the user. Utilizing its AI, the platform creates an organized survey project surrounding the user's research goal. This includes generating relevant questions and facilitating a dynamic conversation platform. The AI also takes up the role of a data analyst, reviewing and understanding responses, setting the path for subsequent questions and identifying actionable insights.

How does TheySaid evaluate if there are actions that need to be taken based on responses?

TheySaid evaluates whether actions need to be taken based on responses via its AI analysis. When a user responds to an AI-generated question, the AI reviews and analyses the response to identify key insights and themes. Based on these analyses, the system determines if there are specific actions that should be taken, such as making changes to existing strategies or conducting further research.

How does TheySaid's AI-driven questions adapt based on responses?

TheySaid's AI-driven questions adapt based on responses by utilizing advanced AI algorithms that can understand and respond to user feedback. When a user responds, the AI analyzes the response. Based on this analysis, the AI alters subsequent questions or follow-up queries to better suit the context of the conversation and the user's viewpoint. This adaptability ensures more relevant questioning and a personalized, engaging user experience.

Can my international customers interact with the AI survey in multiple languages?