Build your AI Agent with your own data for customer service

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Watermelon is a conversational AI platform that enables businesses to improve their customer service by building a personalized AI Agent on top of GPT-4 technology. The platform offers an AI Agent environment integrated with GPT-4 technology designed to deliver fast, instant, and efficient customer service. Alexander Wijninga
🛠️ 1 tool
With Watermelon, businesses can streamline their customer communication via an all-in-one inbox, which simplifies the customer service process by allowing team collaboration with the AI Agent.
Additionally, Watermelon provides an AI Agent builder and various integration channels including web widgets, Facebook Messenger, WhatsApp, and Instagram. Its AI Agent use cases include sales, marketing, HR and internal communications, and customer service automation. The platform caters to a range of industries including e-commerce, education, healthcare, financial services, municipalities, and others.
Watermelon’s GPT-4 AI technology learns and adapts quickly to the information uploaded to the platform, making it possible to access via the web widget and various platforms with the API easily. The platform provides an all-in-one inbox where businesses can easily connect with customers and automate up to 96% of chats. The platform offers various resources such as an academy, downloads, help centre, and a blog.
Overall, Watermelon allows businesses to supercharge their customer service with AI, streamline customer communication, and create an innovative approach to finding and recruiting candidates.
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Releases
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Sep 1, 2025
Alexander Wijninga
Changelog
- AI Agent updates
- Added GPT-5 and multiple model options (gpt-5 mini, gpt-4.1, o3, etc.).
- Introduced automatic tagging for conversations, plus advanced tag management.
- Terminology updated from chatbot to AI Agent.
- Launched the iOS app: file sharing, notification settings, refreshed design.
- New integrations: Lightspeed, OVIS, and improved WhatsApp Cloud connection.
- Released Statistics (Beta): filtering by Agents, channels, users; saved reports; favorites; CSV export.
- Web Crawler & knowledge management
- Improved crawl speed, error handling, and added completion notification emails.
- Extended URL and crawl limits per plan.
- Updated dashboards and navigation, better widget positioning.
- Faster tag and inbox actions, improved previews and notifications.
- AI Agent updates
- Added GPT-5 and multiple model options (gpt-5 mini, gpt-4.1, o3, etc.).
- Introduced automatic tagging for conversations, plus advanced tag management.
- Terminology updated from chatbot to AI Agent.
- Launched the iOS app: file sharing, notification settings, refreshed design.
- New integrations: Lightspeed, OVIS, and improved WhatsApp Cloud connection.
- Released Statistics (Beta): filtering by Agents, channels, users; saved reports; favorites; CSV export.
- Web Crawler & knowledge management
- Improved crawl speed, error handling, and added completion notification emails.
- Extended URL and crawl limits per plan.
- Updated dashboards and navigation, better widget positioning.
- Faster tag and inbox actions, improved previews and notifications.
Show more
December 1, 2019
Alexander Wijninga
Initial release of Watermelon.
Pricing
Pricing model
Paid
Paid options from
$119.84/month
Billing frequency
Monthly
Prompts & Results
Add your own prompts and outputs to help others understand how to use this AI.
Watermelon was manually vetted by our editorial team and was first featured on March 24th 2023.
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876,596643v1.6 released 26d agoFree + from $12/moReducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs
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13,387109v2.1 released 2mo agoFree + from $45/moThis is the first AI marketing tool I’ve used that actually helps me get things done, not just suggest generic ideas. The mix of AI-powered strategy and real experts executing the work makes it feel like having a high-performance marketing team without the overhead
Pros and Cons
Pros
GPT-4 technology integration
All-in-one inbox feature
Team collaboration with chatbot
Integration with web widgets, Facebook Messenger, WhatsApp, Instagram
Various use cases: sales, marketing, HR, internal communications, customer service
Applicability to multiple industries
Platform adapts to uploaded information
Automates up to 96% of chats
Provides educational resources
Streamlines customer communication
Enhances customer recruitment
Offers personalization and statistics
Offers live chat feature
Built-in integrations with multiple platforms
Streamlines workflow with API and Zapier integration
Includes customer profiles and custom fields
Real-time live chat
Easy customization for brand alignment
Excellent customer success stories
View 14 more pros
Cons
Limited integration channels
Tailored more to customer service
No specific data security measures detailed
No voice chat functionality
No specific industries specialization
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Q&A
What is the Watermelon AI Agent?
Watermelon is a conversational AI platform that allows businesses to enhance their customer service by creating personalized AI Agents using GPT-4 technology. This platform equips businesses with a new environment for AI Agents that integrate GPT-4 technology, leading to rapid, immediate, and efficient customer service.
What technology does Watermelon utilize?
Watermelon employs GPT-4 AI technology. This technology learns and rapidly adapts to the information uploaded to the platform, enabling the chatbot to accurately and efficiently handle customer interactions.
How does Watermelon improve customer service?
Watermelon improves customer service by allowing businesses to automate up to 96% of chats, streamlining customer communications through an all-in-one inbox. This allows for team collaboration with the AI Agent, making the process more efficient. Moreover, the use of GPT-4 technology enables quick learning and adaptation, improving response accuracy and speed.
What is the all-in-one inbox feature in Watermelon?
The all-in-one inbox feature in Watermelon is a platform that brings together all customer communication channels. It simplifies the customer service process by combining all chats and conversations into one hub, reducing redundancy and plagiarism, and improving efficiency by allowing team collaboration with the AI Agent.
Does Watermelon offer any integration channels?
Yes, Watermelon offers various integration channels such as web widgets, Facebook Messenger, WhatsApp, and Instagram, making it adaptable to a variety of business applications and user preferences.
What are the use case scenarios for the Watermelon AI Agent?
Watermelon AI Agent has use cases in sales, marketing, HR and internal communications, and customer service automation. In sales, it can provide round-the-clock support and product recommendations. For marketing, it helps generate leads and improve conversion rates. In HR and internal communications, it offers innovative ways to locate and recruit candidates. In customer service automation, it provides answers to frequently asked questions and collects feedback.
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