Website chatbot for customer support.

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April 7, 2023

Wonderchat

Chatbots

6,604

4.0(4)2

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Website chatbot for customer support.

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Chatbots129 0

Chat Chatbot Data Q&AFree + from $42/mo

Most popular alternative: Chatbit (1,054 saves)

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Author

Wonderchat Private Limited

🛠️ 1 tool

Message

Wonderchat is an AI chatbot builder that allows users to create their own custom ChatGPT chatbots from a link to their knowledge base in just 5 minutes without any coding knowledge.

The chatbot learns from the text on the user’s website and is capable of answering any question related to the sitelink, making customer support faster and more efficient.

The tool offers customization options, including setting the role and profile photo of the chatbot to reflect the brand identity and tailoring the response length to the user’s preferences.

Once the chatbot has learned all the information from the webpages of the website, it can be easily embedded on the site by copying and pasting a simple line of code.

Users can read and review chatlogs, monitor the efficacy of their chatbot by checking the customer feedback, train the chatbot to learn from its mistakes, and review analytics to improve performance.

The tool is available in various pricing plans based on monthly message quotas, pages stored per chatbot, number of customizable chatbots, API access, and more.

Wonderchat supports all languages, and users can embed the chatbot into any website by inserting a simple script into the HTML code. The tool is compatible with popular websites and has been positively reviewed by its beta users.

Wonderchat offers a free plan, and its refund policy is enforced to avoid system abuse by users.

Releases

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Initial release

March 7, 2023

Wonderchat Private Limited

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Initial release of Wonderchat.

Pricing

Pricing model

Freemium

Paid options from

$42/month

Billing frequency

Monthly

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Chatbots Wonderchat

Chatbots

6,604

4.0(4)2

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

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Interactive chatbot1 0

Reviews

4.0

Average from 4 ratings.

★ ★ ★ ★ ★ 3

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 1

Comments(2)

Web3 Sources

🙏 4 karma

Dec 5, 2023

Rated it

Excellent customer support and superb chat responses. Worth every penny.

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Arlene Lord

Jul 3, 2023

Rated it

It's more expensive but the quality of the chat conversations is much more superior than the rest. The customer support is super fast to help me set up, and the product has improvements every few days!

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Wonderchat was manually vetted by our editorial team and was first featured on April 7th 2023.

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Pros and Cons

Pros

Easy 5-minute setup

No coding knowledge needed

Learns from website text

Answers site related inquiries

Customizable chatbot role

Customizable profile photo

Optional response length

Easy chatbot embedding

Chatlog review feature

Customer feedback monitoring

Capability to train chatbot

Analytics for performance improvement

Various pricing plans available

Supports all languages

Compatible with popular sites

Positive reviews from beta users

Offers free plan

Enforced refund policy

Increases customer response speed

Reduces customer support workload

Can be embedded via HTML script

Multiple Chatbot customization

API access

Multiple pages stored per chatbot

Quota for monthly messages

Reviewed customer conversations

Widget can be embedded

Refreshable chat history

Customer rating system

Training for model answers

Supports Notion database connection

System abuse safeguards

View 27 more pros

Cons

Limited number of messages

Limited pages stored per chatbot

Requires HTML insertion

Paid plan for API access

Extra cost for priority support

No custom integrations for basic plans

Lack of enterprise security for basic plans

Limited number of customizable chatbots

Plan dependent chatbot update frequency

No whitelabel solutions for basic plans

View 5 more cons

Included in lists

2 public lists

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Sep 27, 2024

Excellent chatbot, very functional and easy to teach. It took me a while to vary the prompt, but I ended up getting a great result when I put it through a stress test. I give 4 stars because I think this AI can still improve. In any case I recommend it.

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Q&A

What is Wonderchat?

Wonderchat is an AI chatbot creator tool that enables users to formulate their own custom ChatGPT chatbots in merely 5 minutes using a link to their knowledge base. It is capable of answering any question related to the sitelike. The chatbot learns from the text on the user's website, resulting in faster and more efficient customer support.

How can I create a custom ChatGPT chatbot with Wonderchat?

To build a custom ChatGPT chatbot through Wonderchat, you simply need to share your site link. Once the link to your knowledge base is provided, an AI chatbot is created that learns from the text on your website and answers all the questions related to your product. This entire process takes less than 5 minutes.

What customization options does Wonderchat provide for my chatbot?

Wonderchat provides various customization options for your chatbot. This includes setting the role and profile picture of your chatbot to reflect your brand identity. You can also tailor the response length according to your preferences.

How does Wonderchat chatbot learn from my website?

The Wonderchat chatbot learns from the text on your website. By providing a link to your knowledge base, Wonderchat enables the chatbot to access all the information from webpages of your website. The AI processes the information and hence is capable of answering any question related to the site.

How do I embed Wonderchat chatbot on my website?

To embed the Wonderchat chatbot on your website, simply copy and paste a line of code provided by Wonderchat onto your site's HTML code. This process is easy and doesn't require in-depth technical knowledge.

How can I monitor the efficacy of the Wonderchat chatbot on my site?

Use the tools provided by Wonderchat to track the effectiveness of your chatbot. You can review the history of conversations that customers have had with your chatbot as well as obtain feedback by understanding how many of your customers rated the chatbot's conversation as 'good' or 'bad'.

+ Show 14 more

Can Wonderchat chatbot be trained to learn from its mistakes?

Yes, your Wonderchat chatbot can be trained to learn from its own mistakes. If you notice a response from your chatbot that you don't like, you can inform it of the correct reply, enabling your chatbot to improve and provide optimal results over time.

Does Wonderchat offer analytics to improve chatbot's performance?

Yes, Wonderchat offers analytics to enhance your chatbot's performance. By checking up on customer ratings - 'good' or 'bad', you can monitor the effectiveness of your chatbot and make necessary adjustments to improve future interactions.

Is Wonderchat compatible with all languages?

Yes, Wonderchat fully supports all languages. The chatbot responds to questions in the language they were asked in, regardless of the language used on your website.

How do I insert the Wonderchat chatbot into my website's HTML code?

To insert the Wonderchat chatbot into your website's HTML code, simply insert the provided script into the HTML structure of your site. The process is hands-on and doesn't require advanced technical skills.

What are the different pricing plans available for Wonderchat?

Wonderchat offers various pricing structures, ranging from a free Personal plan that includes 30 messages per month, 50 pages stored per chatbot, and one customizable chatbot, up to an Enterprise plan which offers custom integration, enterprise security, and more. The other plans available are the Lite, Basic, Turbo, and Professional plans with differing features and benefits.

Which websites are compatible with Wonderchat?

Wonderchat is compatible with popular websites like Notion, Wordpress, Webflow, Bubble, Confluence, Squarespace, and many more, making it a versatile choice for a wide range of businesses.

What are the reviews about Wonderchat from its beta users?

Beta users of Wonderchat have given positive feedback, stating that the platform is intuitive, quick, and easy to use. They have noted that Wonderchat's chatbot is able to answer all the FAQs present in their knowledge base in a shorter time than their own live chat support agent.

Does Wonderchat have a free plan?

Yes, Wonderchat does offer a free plan. It includes 30 messages per month, 50 pages stored per chatbot, a customizable chatbot and an embeddable chat widget.

What is Wonderchat's refund policy?

Wonderchat's refund policy allows for a full refund if you are on the monthly plan and have used less than 15% of your message quota within the first 7 days. This policy has been put in place to prevent system abuse by users who consume a high number of messages and then request refunds.

Does the Wonderchat bot work round the clock?

The Wonderchat chatbot does indeed operate 24/7, assisting in customer support at all times and helping to engage and retain more users.

How can I filter the chatlogs on Wonderchat?

You can filter the chatlogs on Wonderchat by looking at the reviews received for the conversations your customers have had with your chatbot. This can help you in monitoring and enhancing the functionality of your chatbot.

Can Wonderchat handle big dataset ingestion?

For big dataset ingestion, the Enterprise plan would be the best option. This plan comes with a hosting package that supports such features. Specific details may vary and are subject to discussion with the Wonderchat team.

What are the monthly message quotas on Wonderchat?

The monthly message quotas on Wonderchat range from 30 messages on the free Personal plan to 10,000 messages on the Professional plan. Custom message quotas can be arranged under the Enterprise plan.

What kind of support does Wonderchat offer to users?

Wonderchat offers varying levels of support based on the pricing plan selected by the user. While all plans come with the basic support, the Professional and Enterprise plans also include priority support. Additionally, the Enterprise plan includes Zoom support mentoring for higher customer convenience.

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