Create and host video knowledge bases for your website

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February 15, 2023

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WowTo

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Create and host video knowledge bases for your website

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Overview

WowTo is a comprehensive video knowledge base software, enabling users to build and host video libraries for a range of uses such as support, training, and educational content.

Its toolkit includes a video creator, specifically crafted for how-to and instructional video content, and knowledge base builder which presents a YouTube-like experience to visitors.

The in-app video widget allows seamless access to the video content either on a website or inside an application. Additionally, it converts screen recordings, PDFs and PPTs into video format, offering a diverse range of video creation methods.

The software also boasts a chrome extension and integrations with various platforms such as Intercom, Zapier, Jira, Confluence, Shopify, and Zendesk. Along with being a robust tool for creating support videos, WowTo has the capability of translating videos, making them suitable for global consumers.

Noteworthy features also include AI-powered voiceovers that can be tailored to different accents and localizations. Customisation options are available to ensure the video layout aligns with a users brand.

Videos can be constantly updated, ensuring their relevance in rapidly evolving environments.

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May 18, 2022

Initial release of WowTo.

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Pros and Cons

Pros

Free video knowledge base

How-To Video Creator

Video Knowledge Base Builder

In-App Video Widget

Multilingual video capability

Integrated video access

Compatible with various apps

Customisable pre-made layouts

Supports video generation

Converts PDFs to videos

Converts PPTs to videos

Chrome extension available

In-app support videos

Translates videos for global audiences

Supports different accents in voiceovers

Automatic video updates

Supports branding on videos

Bridges support tickets with videos

Increases customer satisfaction

Decreases churn rate

Allows screen recordings

Integrated with Intercom

Integrated with Zapier

Integrated with Jira

Integrated with Confluence

Integrated with Shopify

Integrated with Zendesk

Creates videos from chrome extension

Creates videos from images

Turns PDF/PPT to videos

Supports diverse video creation methods

Tailored for step-by-step HowTo videos

Organized video knowledge base

YouTube-like customer experience

Video help in-app widget

Video translator tool

Simplified video editor for support staff

Localizes videos for global audience

Always up-to-date video content

Integrated video access in apps

Academy style sequential video layout

Posters style branded layout

Simple list YouTube channel like layout

Course based video layout

Supports logo, coverart branding

Single platform for video creation to hosting

Eases video updates as per product changes

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Cons

Limited video editing tools

Dependent on third-party integrations

PDF/PPT video conversion may lack quality

Limited localisation options

Complex knowledge base builder

Rebranding customization limitations

Updates may need frequent video revisions

Chrome-dependant extension

Unclear video hosting capacities

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Q&A

What is WowTo?

WowTo is a free video knowledge base software which allows users to create, host, and share video content. It provides tools for various forms of video generation and hosting, and allows users to integrate their video knowledge base with several apps such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. WowTo's features include a how-to video creator, a video knowledge base builder, an in-app video widget, and AI-powered voiceovers.

What features does WowTo offer for creating videos?

WowTo offers several features for creating videos: a How-To Video Creator for generating step-by-step tutorials; tools for converting screen recordings, PDFs and PPTs into video format; an AI-powered voiceover generator with multilingual capabilities; and a choice of pre-made layouts with customization options to match the user's branding.

How does WowTo's How-To Video Creator work?

WowTo's How-To Video Creator is designed for making step-by-step tutorials. Users can use the AI-powered video creator to create these how-to videos with automated voice-over generation. The creator also allows for conversion of workflow videos, PDFs, and PPTs to video format.

What is the Video Knowledge Base Builder offered by WowTo?

The Video Knowledge Base Builder is a feature offered by WowTo that allows users to create a personalised video experience for their customers, similar to that of YouTube. It helps the users build and host a comprehensive video library which can be dedicated to support, training, education, or any other use-case as deemed fit by the user.

How does the In-App Video Widget of WowTo function?

The WowTo In-App Video Widget allows users to make their support videos easily accessible within a website or an application. This widget helps in providing contextual video support to visitors, thus bettering customer engagement.

What are the integration possibilities with WowTo?

WowTo offers integrations with various platforms such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. This allows users to bring their video knowledge base into these apps for easier access.

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How can I use WowTo to create a video knowledge base for my website?

Using WowTo, you could create a video knowledge-base for your website by using their How-To Video Creator and Video Knowledge Base Builder. First, you can utilize the tools provided in the How-To Video Creator to create support or tutorial videos. Once your videos are ready, you could use the Video Knowledge Base Builder to help build, organize, and host your video content on your website providing a YouTube-like experience for your customers.

What does it mean that WowTo converts screen recordings, PDFs and PPTs into video format?

The feature that allows WowTo to convert screen recordings, PDFs, and PPTs into video format means that WowTo can take these given file formats and transform them into a video format. These converted files can then be incorporated into the video knowledge base, expanding the range of content that users can provide to their audience.

Does WowTo support video translation for global audiences?

Yes, WowTo does support video translation for global audiences. This is a part of their multilingual support feature which lets users localise their videos, catering them to the languages preferred by their diverse consumer base.

Can WowTo videos be tailored with AI-powered voiceovers in different accents?

Yes, WowTo videos can be tailored with AI-powered voiceovers in different accents. This feature allows users to customise the audio narration of their videos not only in different languages, but also in different regional dialects. The variety in accent options aids the localisation of videos, making them accessible to a global audience.

Can the layout and appearance of WowTo videos be customized to align with personal branding?

Yes, the layout and appearance of WowTo videos can be customised to align with personal branding. WowTo offers a selection of pre-made layouts that users can choose according to their use-case and then customise them with their personal branding such as logos, icons and cover art.

How can I keep my WowTo videos up-to-date?

Keeping WowTo videos up-to-date can be achieved by periodically reviewing and updating video content to reflect any changes in the user's product, service or policies. WowTo provides a feature where video updates can be made easily and in real-time, ensuring that the video content is always relevant.

Can I use WowTo to generate workflow videos, and how?

Yes, with WowTo you can create workflow videos. It offers a free AI screen recorder that you can use for making how-to videos, support videos, and step-by-step videos in minutes. The AI also automatically generates voice-over for the created video, making the process simpler and more efficient.

What benefits can I expect from using WowTo?

Benefits you can expect from using WowTo include reduced support tickets by up to 28%, increased customer satisfaction by 80%, and a decrease in churn rate by 30%. Also, the multilingual capability, integration features and AI-powered voiceovers on offer, ensure a global reach, smoother workflow and improved customer engagement.

What are the video editing capabilities of WowTo?

WowTo provides a video editor that is designed for support staff with no prior design expertise required. The editor combines various features that allow users to create workflow videos, convert PDFs or PPTs to videos, provide natural AI voiceovers and in-general, create support videos effortlessly. The finished videos can then be uploaded to the user's knowledge base using the Video Knowledge Base Builder.

What does it mean that WowTo videos can be 'localized'?

When WowTo refers to videos being 'localized', it simply means that the videos can be customised to cater to a specific locality or region. The AI-powered voiceover feature offers pronunciation in different accents and dialects, and videos can also be translated into different languages. This enables users to cater to a global audience while providing content that feels local and specific.

Is there an AI component to WowTo, and if so, what functions does it serve?

Yes, WowTo does incorporate AI in several ways, such as the AI-powered voiceovers that can generate voice narration in different accents and local dialects. Additionally, the AI is also used in the video creator tool to generate step-by-step tutorial videos and the AI screen recorder where it automatically generates voice-over for your recorded videos.

How does WowTo’s integrated video access feature work?

WowTo’s integrated video access feature allows you to bring your video knowledge base into several popular applications such as Intercom, Slack, Zapier, Jira, Confluence, Shopify, and Zendesk. This way, users can seamlessly consult the video knowledge base without ever having to leave the app they are currently in.

Can I use WowTo to create a video knowledge base inside apps like Intercom, Slack, etc?

Yes, you can use WowTo to create a video knowledge base inside apps like Intercom, Slack, etc. By creating and uploading your videos to WowTo, you can leverage their integration capabilities to bring your video knowledge base to various platforms. This improves accessibility and allows you to provide video support to customers or employees directly in the platform they are using.

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