Overview

Zenie is an AI-driven marketing automation tool developed by ZEPIC. It is designed to manage and streamline your marketing processes from end-to-end. Zenie simplifies tasks such as data management and campaign creation, making it a comprehensive tool for marketing automation.

From a unified customer experience platform, real-time audience segmentation based on customer data, personalized customer journeys, to cross-channel activation, Zenie provides a variety of features to enhance marketing efficiency.

It also comes with an integrated team inbox for managing all your WhatsApp conversations. Zenie's reporting and analytics function provides insightful analytics that transform your marketing efforts into successful campaigns.

Furthermore, Zenie offers omnichannel support for a variety of platforms like Email, Messaging, Push Notifications and more. Zenie is also capable of creating and executing campaigns, building entire customer journeys, and populating custom objects with a simple prompt, thus saving time and making the marketing process more efficient.

Additionally, with Zenie, compiling business and customer data is made simple, creating a more personalized approach to marketing. Lastly, Zenie helps design automated cross-channel journeys and offers AI-driven intelligence for smarter, faster, and more intuitive marketing strategies.

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Initial release

November 13, 2024

Initial release of Zenie.

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Freemium

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$30/month

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Monthly

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Pros and Cons

Pros

Unified customer experience platform

Real-time audience segmentation

Personalized customer journeys

Cross-channel activation

Integrated team inbox management

WhatsApp integration

Insightful reporting and analytics

Omnichannel support

Email, Messaging, push notifications

Custom objects creation

Automated cross-channel journeys

Smart marketing strategies

Real-time analytics

Time-saving capabilities

Customer 360 feature

In-built CDP & cross-channel activation

Immediate high-value segments

Travel and hospitality integrations

Retail and eCommerce integrations

User-friendly

Intuitive campaign creation

Integrates with multiple platforms

Helps automate customer journeys

Quick campaign execution

Easy data compilation

Personalized marketing approach

End-to-end marketing management

Marketer-friendly interface

Provides targeted marketing strategies

Automates email and WhatsApp

Offers 14-day free trial

View 26 more pros

Cons

No social media integration

No multilingual support

No offline functionality

Limited third-party integrations

No A/B testing feature

Lacks task prioritization functionality

No freemium version

No Google Analytics integration

Limited customer support channels

Not SMS marketing friendly

View 5 more cons

Q&A

What is Zenie developed by ZEPIC?

Zenie is an AI-driven marketing automation tool that is designed to manage and streamline marketing processes from end to end.

How does Zenie streamline marketing processes?

Zenie streamlines marketing processes through a variety of features such as data management, campaign creation, real-time audience segmentation based on customer data, personalized customer journeys, cross-channel activation, integrated team inbox for WhatsApp conversations, reporting and analytics, and omnichannel support.

What specific tasks does Zenie simplify?

Zenie simplifies tasks such as data management, campaign creation, personalized customer journeys, building custom objects with a simple prompt, and automating cross-channel journeys.

What features does Zenie offer to enhance marketing efficiency?

Zenie offers a unified customer experience platform, real-time audience segmentation based on customer data, personalized customer journeys, cross-channel activation, team inbox management, WhatsApp integration, reporting and analytics, omnichannel support, automated creation and execution of campaigns, time-saving data compilation, and AI-driven intelligence for intuitive marketing strategies.

Does Zenie support WhatsApp integration?

Yes, Zenie does support WhatsApp integration. It has an integrated team inbox for managing all WhatsApp conversations.

How does Zenie's team inbox for WhatsApp function?

The team inbox for WhatsApp in Zenie functions as a central hub for managing all of your WhatsApp conversations. It allows for easy tracking, management, and personalization of interactions.

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What kind of insights does Zenie's reporting and analytics function provide?

Zenie's reporting and analytics function provides insightful analytics that help transform marketing efforts into successful campaigns. It offers real-time understanding of campaign performance to ensure effective decision making.

What platforms does Zenie's omnichannel support cover?

Zenie's omnichannel support covers Email, WhatsApp messaging, Push Notifications, and more.

How does Zenie automate marketing campaigns?

Zenie automates marketing campaigns by providing AI-driven intelligence which assists in campaign ideation to execution. It enables the build-out of entire customer journeys, populates custom objects instantly, and helps design automated cross-channel journeys, thereby making the whole marketing process more efficient.

Can Zenie build customer journeys?

Yes, Zenie is capable of creating and executing campaigns, handling automation and building complete customer journeys with a simple prompt.

What are some of the benefits of Zenie's AI-driven intelligence?

Zenie's AI-driven intelligence offers smarter, faster, and more intuitive marketing strategies. It enables automatic generation of campaigns, customer journey building, and ease of creating custom objects, thus ensuring efficient, targeted marketing efforts.

How does Zenie help in personalizing marketing strategies?

Along with its AI-driven intelligence, Zenie simplifies the compiling of business and customer data to create more personalized approaches to marketing. It helps create precise, personalized segments that identify high-value users, potential buyers, and those at risk of churning.

Can Zenie manage custom objects?

Yes, Zenie can manage custom objects. It can create custom objects instantly without requiring any input from developers. This is done using simple prompts.

How does Zenie simplify data management?

Zenie simplifies data management by enabling businesses to bring together all their business and customer data in ZEPIC. It eliminates the need for tech teams and allows creation of custom objects using simple commands.

Does Zenie support Email and Push Notifications?

Yes, Zenie supports both Email and Push Notifications as part of its omnichannel support.

Can Zenie help design automated cross-channel journeys?

Yes, Zenie can design automated cross-channel journeys. It uses AI intelligence to automate the process, enabling businesses to design comprehensive customer journeys across different platforms.

Is machine learning involved in Zenie's feature set?

While no specific information on machine learning is provided, the sophisticated abilities of Zenie in campaign creation, customer journey mapping, data management, and automation suggest that it leverages various AI technologies, likely including machine learning.

How does Zenie contribute to saving time?

Zenie contributes to saving time through its automated creation and execution of campaigns, fast custom object creation, seamless data compilation, and intuitive customer journey design. All these tasks are done with simple prompts, reducing the time and effort needed by the marketing teams.

What is Zenie's approach towards Real-time audience segmentation?

Zenie offers real-time audience segmentation based on customer data, it helps unlock high-value segments quickly based on real-time customer data. This allows for the creation of precise, personalized segments that assist in targeted and effective marketing strategies.

Does Zenie offer a free trial?

Yes, Zenie does offer a 14-day full-access free trial.

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