AI Sales OS replacing your CRM and your outreach tool

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April 22, 2026

2026 Rank: #1295

Dalil

United Arab Emirates Dalil AI Sales management

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AI Sales OS replacing your CRM and your outreach tool

Agent Claude Code Skills LinkedIn Sequences Multi Channel Outreach TAAFT Code WhatsApp SequencesFree + from $19/mo

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4,737 www.usedalil.ai

Overview

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Dalil AI is the unified AI Sales OS for sales and revenue teams. Stop juggling Pipedrive, La Growth Machine, Lemlist, LinkedIn, and n8n.

Dalil consolidates CRM, native LinkedIn & WhatsApp outreach, AI deal intelligence, and workflow automation into one platform. Multi-channel sequences run from a single interface—no integrations, no data fragmentation, no manual syncing.

Key features:
- State or the art CRM with endless customization
- Custom pipelines with zero manual data entry thanks to out AI agent and Claude Code Skills
- Native LinkedIn, WhatsApp, and email in one inbox
- AI deal scoring and lead qualification from real signals (engagement, sentiment, stage changes)
- Multi-channel sequences with built-in automation (LinkedIn → email → WhatsApp flows)
- Extensive and flexible workflows automations

Built for founders and RevOps teams doing high-volume cold outreach, LinkedIn prospecting, and customer follow-up.
Dalil detects buying signals across email, LinkedIn, WhatsApp, and meetings—routing them to the right context automatically.

TAAFT discount available only on Pro plan.

Supported features

Key Features

Crm & Client Management
Multichannel Sequences — Coordinate Email, Phone, And Linkedin Outreach In Unified, Automated Sequences For Complete Prospect Coverage.
Workflow Automation
Multi-channel Sequences Up To 9 Steps
Automates Linkedin Outreach Completely
Multi-platform Support (browser Extension, Web, And Mobile Apps)
Multi-channel: Linkedin, Email, X
Whatsapp Outreach
Whatsapp Connectivity
No Shadow Bans From Linkedin
Linkedin Social Listening
Linkedin Automation — Run Connection Requests, Inmail Sequences, And Profile Engagement Coordinated With Email And Phone For True Multichannel Prospecting.
Integrated Crm — Manage The Full Pipeline With Deals, Touchpoints, Call Logs, Tasks, And Team Collaboration — No External Tool Needed.
Save Linkedin Leads To Our Crm (free Of Cost)
Whatsapp Data Management
Ai Agents
Ask Ai Anything
Claude Agent Skills: Aipex Supports Importing Claude Agent Skills, And Save The Conversation To Agent Skills.
Automated Workflow Mapping: Visualise Client Processes
Visual Workflow Builder
Trigger Workflows And Apis From N8n, Make, Zapier, Pipedream, Activepieces, And More
Zapier / Make / N8n Integration
Chrome Extension
Lead Management
User Management & Access Control: Private / Company / Public; Roles/permissions
Sales Pipeline

Releases

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Initial release

April 22, 2026

Initial release of Dalil.

Author

Giuseppe Manzone

@giuseppe-manzone

I’ve seen the CRM problem from both sides. First in sales roles at Total and McKinsey. Then as a founder. The pattern is always the same: Sales happens in WhatsApp, LinkedIn and email. But the “truth” is supposed to live in a CRM nobody updates. So companies keep adding tools. CRM, sequencing, automations, enrichment, spreadsheets. They pay more. But still get less visibility. That’s why I built Dalil. Dalil is an AI-native sales platform that helps teams run sales

usedalil.ai

Company

Dalil AI

🇦🇪 United Arab Emirates

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Beginner

Joined: December 2025

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Sales management Dalil

United Arab Emirates Dalil AI Sales management

5,222

5.0(1)

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Pros and Cons

Pros

Multi-channel outreach automation

Deal, people, company tracking

Unified inbox feature

Workflow automation

Multi-channel outreach sequences

Lead scoring automation

Context, sentiment, risk analysis

CRM actions via WhatsApp

Automated contact updates

Automatic follow-up scheduling

Integrated LinkedIn, Email

Reduced manual data entry

Insightful data for strategies

Customer segmentation

Behaviour insight

Updates via WhatsApp message

5-minute manual updates to 30-second message

Real-time customer sentiment analysis

Smart automations for workflow

Multi-channel sequences for clients

Data privacy and encryption

Granular permissions and visibility

Customizable to business operations

Custom fields for data tracking

Multiple pipelines for different use cases

CRM data based analytics

Real-time CRM snapshots

Historical trend tracking

Conversion visualization across stages

Pipeline movement tracking

Native integration with WhatsApp, LinkedIn

Integration with Zapier, n8n, Fathom

View 27 more pros

Cons

No integrated phone calling

Dependent on WhatsApp

Only works with LinkedIn

No mentioned social media integrations

No iOS or Android app

No visible forum for user support

No integration with project management tools

No direct email outsourcing

Pricing not clearly stated

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Q&A

What is Dalil?

Dalil is a comprehensive AI-powered CRM (Customer Relationship Management) tool designed to automate multi-channel outreach for streamlining business sales processes. Alongside email, WhatsApp, and LinkedIn integrations, the tool also provides sales management features such as sales automation, multi-channel outreach, workflow automation, unified inbox, conversation analytics, lead scoring, sentiment analysis, risk analysis, task automation, and sales strategy planning.

How does Dalil use AI to automate multi-channel outreach?

By leveraging AI, Dalil enables multi-channel outreach automation, allowing businesses to communicate with their clients via email, WhatsApp, and LinkedIn platforms efficiently. It tracks deals, people, and businesses across custom sales pipelines, minimizing the need for manual data input. It can automate record updates, tasks, and deal movements based on real signals and stage changes. Moreover, it possesses the capability to execute outreach sequences on different channels, supporting continuous engagement.

Can Dalil CRM help to track deals and companies across custom pipelines?

Yes, Dalil allows for the tracking of deals and companies across custom pipelines. With this feature, businesses can efficiently monitor and manage their sales process. Each lead, deal, or company can be followed throughout the pipeline stages, reducing manual data entry.

What is the unified inbox feature of Dalil?

Dalil's unified inbox is a feature which consolidates all responses from varying platforms into a single location. Whether communication occurs via email, WhatsApp, or LinkedIn, all responses and interactions are gathered in a unified inbox, optimizing workflow efficiency.

How does workflow automation work in Dalil?

Workflow automation in Dalil is based on real signals and stage changes. It automates the updates to records, tasks, and the movements of deals. By doing so, manual tasks are immensely reduced, allowing for more efficient work progression.

How does Dalil ensure continued engagement with prospective clients?

Dalil ensures continued engagement with prospective clients by supporting the execution of multi-channel outreach sequences. It provides the ability to engage potential clients via email, WhatsApp, and LinkedIn, nurturing the client relationship throughout the sales process.

+ Show 34 more

How does Dalil use artificial intelligence to provide insights?

Dalil uses artificial intelligence to analyze interactions and provide insights as well as automate tasks. The AI technology observes signals from interactions, scores leads, flags them, and directs them based on the context, sentiment, and risk associated with each lead. It offers pre-calculated insights as every lead enters the pipeline, assisting sales teams to make informed decisions.

What lead information is used by Dalil for scoring and routing?

Dalil uses the context, sentiment, and risk associated with each lead to score and route them. The AI technology scans the interactions, measures the parameters, and then assigns a score to each lead, thereafter determining the route for the lead for its progression in the sales process.

How does Dalil recommend the next best action to move deals forward?

Dalil utilizes the understanding of conversations, pipeline contexts, and engagement signals to recommend the next best action to move deals forward. This feature helps in avoiding guesswork, prevents missed follow-ups, and also averts deals from stalling, thereby aiding in moving deals forward.

How can I execute CRM actions using Dalil via WhatsApp or web app?

Yes, Dalil allows you to execute CRM actions via natural conversations on WhatsApp or through the web app. You can automatically update contacts, organize deals, schedule follow-ups, and execute various operations, making your tasks and operations more efficient and streamlined.

What is the core advantage of using Dalil for sales management?

The core advantage of using Dalil for sales management is its ability to manage sales outreach across multiple platforms by automating manual tasks and providing insightful data. This not only saves time and reduces the effort required but also facilitates effective decision making, helping teams to devise effective sales strategies.

How does Dalil analyze conversations, pipeline contexts, and engagement signals?

Dalil employs artificial intelligence to analyze conversation transcripts, engagement signals, and pipeline contexts. By analyzing these parameters, it provides insights into the next best action to move deals forward, reducing guesswork and preventing deals from stalling.

Can Dalil automatically update contacts and schedule follow-ups?

Yes, Dalil can automatically update contact details and schedule follow-ups based on engagement data and AI-generated insights. This feature aids in keeping the sales process organized and ensures no vital engagements are missed.

How is Dalil integrated with WhatsApp, LinkedIn, and Email?

Dalil integrates natively with WhatsApp, LinkedIn, and Email. These integrations facilitate multi-channel communication and outreach, allowing a sales team to connect with leads and clients via their preferred platforms. It also assists in maintaining a cohesive record of all interactions for efficient sales funnel management.

How does Dalil helps in customer engagement?

Dalil helps in customer engagement by running multi-channel outreach sequences on platforms such as email, LinkedIn, and WhatsApp. The use of AI-driven insights allows for more context-relevant and time-efficient communication. By understanding conversation transients and engagement signals, Dalil can devise methods of reaching out that keep prospective clients engaged.

Is it possible to customize fields in Dalil CRM?

Yes, Dalil allows customization of fields in its CRM. Users can adapt Dalil to how their business actually operates by creating custom fields, defining new entities, determining relationships, and running multiple pipelines that are aligned with their specific sales process.

How does Dalil analyze data for sales strategy formation?

Dalil's AI analyzes live and historical data, turning it into charts and other actionable data visualizations. This analysis aids the users in understanding the evolution and current state of their CRM. The insights help in identifying trends, tracking success rates at different stages, and highlighting which actions effectively move the pipeline. Consequently, these insights assist in devising effective sales strategies.

Can I try Dalil for free or do I need to immediately subscribe?

Yes, Dalil does offer a free trial option. You can explore the CRM features and functionalities using the free trial before deciding on subscribing to the paid plans. The free trial lasts for 14 days.

How is Dalil different from other CRM tools like Salesforce or HubSpot?

Dalil distinguishes itself from other CRM tools like Salesforce or HubSpot by being built on the premise that sales happen in conversations, not in forms and dashboards. It focuses on automating administrative work by capturing data and updates from WhatsApp, LinkedIn, and calls, which is where most of the sales conversations happen nowadays. It's also natively integrated with WhatsApp and LinkedIn, making those interactions a part of your CRM. Dalil's AI works on top of your existing CRM data, unlike the generic application of AI in many other CRM tools.

How safe and secure is the data when using Dalil CRM?

Dalil ensures the security and confidentiality of user data by employing modern SaaS security best practices. Data is stored privately, encrypted, and accessible only to your team. Furthermore, Dalil has granular permissions and visibility groups, allowing organizations to control who can see what across deals, contacts, and pipelines.

What is Dalil?

Dalil is a comprehensive AI-powered Customer Relationship Management (CRM) tool designed to automate multi-channel outreach and streamline sales processes. It enables businesses to communicate with leads via diverse platforms like email, WhatsApp, and LinkedIn, automating updates and tasks to save time. Dalil helps track deals, people, and companies across custom pipelines with minimum requirement for manual data entry.

How does Dalil use AI to streamline sales processes?

Dalil utilizes artificial intelligence to automate tasks and provide insights. It analyses signals from interactions across emails, meetings, and social platforms including WhatsApp and LinkedIn, and uses this data to score, flag, and route leads into the pipeline, factoring in context, sentiment, and risk. The AI detects engagement signals such as replies, inactivity, and sentiment and also segments and scores leads based on stage, behavior, and deal risk. The AI component aids informed decision-making by suggesting effective next steps to move deals forward.

How does the unified inbox feature in Dalil work?

Dalil's unified inbox feature consolidates responses from different platforms into one single place. This means that any interaction occurring via email, WhatsApp, and LinkedIn will be grouped together in one easily navigable central location, streamlining the process of monitoring and responding to various communications.

How does Dalil help in task automation and deal movements?

Dalil assists in task automation and deal movements through its workflow automation feature. Record updates, tasks, and deal movements are automated based on real signals and stage changes. This results in significantly reduced manual effort and enables users to focus more on high-value tasks.

What is multi-channel outreach sequence in Dalil?

The multi-channel outreach sequence in Dalil is a feature that allows users to run outreach efforts across various platforms - email, LinkedIn, and WhatsApp, ensuring continued engagement with prospective clients. This can include a sequence of automated messages or follow-ups.

How does Dalil use AI for scoring, flagging, and routing leads?

Dalil uses artificial intelligence to score, flag, and route leads. It examines signals from email, social platforms, and meetings, then uses this information to calculate and assign values, red flags, or direct actions to leads based on their context, sentiment, and risk factors.

How does Dalil help in making informed decisions in sales?

Dalil helps in making informed decisions by providing insightful data derived from AI. It analyses the interactions with leads and based on those interactions, it scores and flags leads. Simultaneously, it recommends the next best action to move deals forward. All these features help the sales teams make data-driven decisions.

What recommendations does Dalil provide for moving deals forward?

Powered by artificial intelligence, Dalil provides recommendations for the most effective next steps to move the deals forward. This is achieved by analyzing conversation history, pipeline context, and engagement signals, thereby eliminating guesswork and helping to accelerate the sales process.

How does Dalil integrate with WhatsApp and LinkedIn?

Dalil integrates natively with WhatsApp and LinkedIn. Users can execute and manage CRM actions directly from WhatsApp or LinkedIn without switching between tools or losing conversation history. This includes logging interactions automatically, running multi-step sequences, and updating contacts, tasks, and deals.

How does Dalil help in reducing manual data entry?

Dalil reduces manual data entry by enabling CRM actions via natural conversations on WhatsApp or the web app. Users can automatically update contacts, schedule follow-ups, organize deals, and more with just a few clicks, eliminating the need for extensive manual data entry.

What insights does Dalil provide for drawing effective sales strategies?

Dalil provides insightful data to assist in drawing out effective sales strategies. By analyzing interactions and understanding pipeline contexts, stage changes, and engagement signals, it provides strategic insights. These insights include highlighting what’s moving, what’s stalling, and suggesting where action is needed most.

How does Dalil help manage sales outreach across multiple platforms?

Dalil assists in managing sales outreach across multiple platforms through its multi-channel outreach feature. Users can run automated sequences on platforms like email, WhatsApp, and LinkedIn to ensure continued engagement with potential clients. It consolidates all correspondence in a unified inbox, allowing businesses to effectively manage their sales outreach efforts.

What operations can I execute via WhatsApp or the web app in Dalil?

With Dalil, users are able to execute several CRM actions instantly via WhatsApp or the web app. These actions might include updating contacts, creating tasks, adding notes, scheduling follow-ups, or organizing deals.

How does Dalil's AI understand conversations, pipeline contexts, and engagement signals?

Dalil's AI understands conversations, pipeline contexts, and engagement signals by analyzing interactions on platforms like email, WhatsApp and LinkedIn. It then uses these signals to inform decisions such as which leads to prioritize, where action is needed, and how deals are progressing.

What does the custom pipeline feature in Dalil entail?

Dalil's custom pipeline feature allows businesses to track deals, people, and companies uniquely configured to their sales processes. Users can create and customize pipelines to reflect their particular sales stages or processes.

How secure is my data in Dalil?

Dalil ensures that user data remains private, encrypted, and is accessible only to the user's team. It follows modern SaaS security best practices, ensuring that sensitive data stays confidential.

Can I customize Dalil to suit my business's procedures?

Yes, Dalil can be customized to suit a business's operations. Users can create custom fields, add new entities, define relationships, and manage multiple pipelines all aligned with their sales process.

How does Dalil use analytics to provide snapshot and historical charts?

Dalil uses analytics to provide real-time CRM snapshots and track changes over time. It turns live and historical data into actionable charts, enabling businesses to understand their CRM's evolution and make informed strategic decisions.

Can I integrate other apps with Dalil?

Yes, Dalil can be seamlessly integrated with third-party apps. Users can connect Dalil with tools like Zapier, n8n, and Fathom to automate workflows, synchronise data, and extend their CRM capabilities beyond the basics.

How is Dalil different from other AI CRMs in the market?

Dalil stands out from other AI CRMs in the market by its ability to work natively with WhatsApp and LinkedIn, facilitating conversation management and multi-step sequences without the need for tool switching. It understands the unique business context, turning messages into structured CRM updates, and provides real-time customer sentiment analysis and deal suggestions.

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Dalil

Overview

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Key Features

Releases

Giuseppe Manzone

Pricing

Built With AI

Also used for

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