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Helpx.ai
Overview
Helpx.ai provides AI chatbot solutions that serve to automate customer service, enhance user engagement, and streamline internal support for businesses.
It uses cutting-edge AI automation to respond to customer queries, resolve complex issues, and improve product support, resulting in higher customer satisfaction.
It's scalable to handle large volumes of inquiries while providing instant responses and personalized interactions with customers.The platform can seamlessly integrate with existing databases, providing real-time information, automating basic and intermediate inquiries, and delivering insightful analytics on customer behaviors and preferences.
It has a multilingual feature for connecting with a diverse audience in their native language. The user interface can be customized to maintain an engaging and friendly user experience.Helpx.ai also offers custom chatbot creation, training it with your data for a personalized customer support experience.
The platform supports a variety of business sectors including Real Estate, Fintech, Travel, Logistics, Insurance, Edtech, Food Services, E-commerce, and Healthcare.Internal operations are optimized with the AI assistant as a centralized knowledge hub allowing quick access to data and resolution of internal queries.
Moreover, Helpx.ai helps businesses in managing customer inquiries and lead generation, enhancing engagement, customer loyalty, and overall satisfaction.Increased efficiency, scalability, cost savings, and data-driven insights for service improvement are some of the key benefits of using Helpx.ai's customer service automation.
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Top alternatives
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John Griffith🙏 64 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
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WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.
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Create AI assistants that chat, talk, and answer from your data.Open✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe ✧ Website Crawling and Indexing ✧ Agent availability status: Never assign conversations to unavailable agents ✧ Team member assignment: Assign specific team members when transferring to humans ✧ New roles: "Manager" and "Agent" roles for better team control ✧ User location support: Assistants can now request location (WhatsApp & Web Widget) ✧ Contact memories: Your assistant will remember relevant information from your users. ✧ White label support ✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available ✧ Active memories in Contact and agent/AI view ✧ Even smarter human handoffs ✧ Much clearer chat events and timeline ✧ Usage-based cost calculator ✧ Design system & brand assets
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