Overview

Marketrix is an AI tool designed to enhance customer engagement by bringing websites to life with AI Sales Avatars. The tool uses AI to facilitate real-time, personalized interactions similar to human-like experiences.

Marketrix's AI technology is used to improve pre-sales support, customer service, and lead generation. Over time, the system learns from each interaction and continually enhances its service.

Besides, Marketrix features co-browsing sessions where the AI Avatars or Human Agents can surf the web simultaneously with the website visitors. Spot meetings with screen sharing are also supported, offering instantaneous connectivity with website visitors.

Additionally, Marketrix provides beneficial insights into visitor behavior through its Traffic Analytics, enabling users to optimize visitor engagement and conversions.

This tool replaces conventional chatbots with engaging AI avatars, creating a more human-like online service experience. To streamline the process, Marketrix can be seamlessly integrated into websites with a few lines of code.

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Initial release

April 21, 2024

Initial release of Marketrix.

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Freemium

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$29/month

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Monthly

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Pros and Cons

Pros

Enhances customer engagement

Integrates seamlessly

Traffic analytics feature

Personalized interactions

Spot meetings support

Screen sharing capacity

Replaces conventional chatbots

Offers human-like experience

Pre-sales support improvement

Improved customer service

Lead generation enhancement

Co-browsing sessions

Simultaneous web surfing

Heightened conversions

Website visitor insights

Easy integration with code

Improves sales efficiency

Offers instant assistance

24/7 availability

Session recordings available

Provides personalized support

Human collaboration feature

Continuous service evolution

Backed by NVIDIA INCEPTION

Supported by MICROSOFT FOR STARTUPS

Ups conversion rates

Capture interactions for review

Aids in training

Improves user experience

Facilitates real-time connections

Personalized guidance

Visual representation over chat

Website concierge like service

Free start available

View 29 more pros

Cons

Potential privacy concerns with co-browsing

Limited to website integration

Doesn't support non-visual channels

Unclear how AVATARS handle complex queries

Conversations not truly human-like

No offline functionalities mentioned

Session recordings could pose GDPR issues

Integration process might be complex

Unclear multi-language support

View 4 more cons

Q&A

What is the main purpose of Marketrix?

Marketrix's main purpose is to enhance customer engagement by bringing websites to life with AI Sales Avatars. It aims to improve online experiences through real-time, personalized interactions similar to human-like exchanges.

How does Marketrix enhance online customer engagement?

Marketrix enhances online customer engagement by providing real-time, personalized interactions with AI Sales Avatars. It improves pre-sales support, customer service, and lead generation. Additionally, through its Traffic Analytics, Marketrix provides beneficial insights into visitor behavior, helping users optimize visitor engagement and conversions.

What is the function of AI Sales Avatars in Marketrix?

AI Sales Avatars in Marketrix act as website concierges, meeting, greeting, providing support, and helping convert deals. They enhance customer engagement and boost sales by offering personalized, real-time assistance to website visitors, thereby creating a more human-like and engaging online service experience.

What are the key benefits of using Marketrix?

The key benefits of using Marketrix include enhanced customer engagement through real-time and personalized AI interactions, improved pre-sales support and customer service, increased lead generation, insights into visitor behavior, and continuous learning, where the system continuously improves with use. Furthermore, the tool supports instant connectivity with website visitors via co-browsing and screen sharing.

How does Marketrix contribute to improved pre-sales support.

Marketrix contributes to improved pre-sales support by creating personalized, real-time interactions with potential customers. Its AI Sales Avatars can understand and respond to each customer's unique needs, enabling efficient and responsive pre-sales engagement.

What role does Marketrix play in lead generation?

Marketrix plays a role in lead generation by facilitating real-time and personalized interactions with website visitors. This engagement can increase visitor interest and likelihood to convert, thereby generating leads for the business.

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How is Marketrix able to learn from each interaction?

Marketrix learns from each interaction by using AI technology that improves with every customer engagement. The AI system understands and responds to each visitor's unique needs, allowing it to provide increasingly sophisticated service as it learns from these interactions.

What is a co-browsing session in Marketrix?

A co-browsing session in Marketrix is a feature where the AI Avatars or Human Agents can surf the web simultaneously with the website visitors. This function allows for instant and interactive engagement, thereby enhancing the online service experience.

How does the screen sharing feature work in Marketrix?

The screen sharing feature in Marketrix enables spot meetings with website visitors. During these meetings, content on the screen can be shared with visitors, offering instantaneous connectivity and allowing an enhanced interactive experience.

How does Marketrix provide insights into visitor behavior?

Marketrix provides insights into visitor behavior through its Traffic Analytics feature. This provides users with valuable data to understand their website visitors' actions and behavior, enabling them to optimize engagement and conversions.

How is Marketrix different from conventional chatbots?

Marketrix is different from conventional chatbots by replacing them with engaging AI avatars that create a more human-like online service experience. This extends to real-time, personalized support to website visitors, an enhancement from traditional chatbot functionalities.

What is the process of integrating Marketrix into my website?

Integrating Marketrix into a website is a streamlined process. The AI tool can be seamlessly added into websites by simply embedding a few lines of provided code.

What sort of assistance does Marketrix AI Avatar provide?

The Marketrix AI Avatar provides accurate and personalized support 24/7. It acts as a website concierge, meeting and greeting visitors, providing support, and aiding in converting deals.

What are some use cases for Marketrix?

Some use cases for Marketrix include enhancing customer engagement, improving pre-sales support and customer service, and increasing lead generation. Given its capabilities, Marketrix is ideal for businesses looking to enhance online interactions and sales.

How can I monitor and analyze website traffic using Marketrix?

Monitoring and analyzing website traffic using Marketrix is facilitated by its Traffic Analytics feature. It provides insights into visitor behavior, enabling optimizations to engagement strategies and conversion rates based on this valuable data.

What elements make Marketrix's service more human-like?

Marketrix's service becomes more human-like through its AI Sales Avatars which offer real-time, personalized interactions with website visitors. The system understands and responds to each visitor's unique needs, thereby creating a more engaging and human-like service experience.

What types of interactions can Marketrix AI Avatar handle?

Marketrix AI Avatar can handle a range of interactions, acting as a concierge by meeting, greeting, providing support, and aiding in deal conversions. It offers real-time, personalized assistance for a human-like online service experience.

Can Marketrix AI be used 24/7 for customer support?

Yes, Marketrix AI offers round-the-clock customer support. It leverages AI Avatar concierge to resolve inquiries instantly with accurate, personalized support 24/7.

How does Marketrix personalize the interactions with website visitors?

Marketrix personalizes the interactions with website visitors by understanding and responding to each visitor's unique needs in real-time. This tailored support leads to a more meaningful and engaging customer service experience.

What makes Marketrix ideal for pre-sales support and customer service?

Marketrix is ideal for pre-sales support and customer service due to its AI capabilities. It uses AI Sales Avatars to provide real-time, personalized interactions. This helps to enhance customer engagement, leading to improved satisfaction and potentially higher sales.

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