Overlay
AI-Powered Site Search Experience
Overview

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Overview
Overlay is a website search engine, powered by AI, that fights bounce rates while reducing support workload. Overlay works as a full-page website pop-up that leverages Crisp AI data hub to enhance the buying experience.It seems, we’re coming to a chatbot-fatigue era where people visiting websites don’t want to talk to a bot.
And this is a huge problem. it’s a problem for your business, because you’re losing potential customers, and it’s a problem for your team, because they are not helping your customers to get their answers.
With Overlay, companies can now fight poor website information research and provide anyone with a powerful website search engine, displayed as a full-page pop-up on your website, before anyone can get in touch with you.
Here’s what makes Overlay different:
🔍 Trained on custom data: powered by Crisp AI intelligence hub, you can train an AI to speak and sound just like you do.
🤝 Fully customizable: whether it is through Crisp well-known chat widget or through a Javascript SDK, you can build the website search experience you’ve always dreamed of.
💡 Smooth transitions: At some point, it’s still great to speak with someone and Overlay allows this transition, very seamlessly.
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Releases
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November 6, 2024
antoine goret
Initial release of Overlay.
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