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Triviat
Overview
Triviat is a highly advanced, human-like conversational AI agent known for supporting multi-lingual interactions. Its primary utility lies in efficient and natural customer communication across various industries including retail, e-commerce, restaurants, travel, IT, Financial Services, and Gaming among others.
The conversational AI tool can manage phone, email, chat, WhatsApp, and SMS channels, providing round-the-clock support and facilitating quick, insightful interactions.
When human intervention is necessary, it can be easily integrated with live agents to maintain smooth communication. The platform has several real-life call examples for improvement, personalization and streamlining of interactions for various purposes such as support, sales, appointments, or interviews.
Apart from its functional competencies, the Triviat agent is designed for a quick and straightforward setup, and it easily integrates with existing CRM, Booking and other systems without much hassle.
Being an always-on service, it assures dependable customer support at all times. Additionally, it offers significant cost-efficiency by automating routine calls and allowing human teams to focus on other high-priority tasks.
The agent is also designed to scale effortlessly to manage more inbound and outbound calls. Triviats platform is equipped with top-notch security standards and a broad range of app integrations and collaborations that include Google, Amazon Web Services, and others.
This AI tool can also complement your business needs by checking orders, selling products, booking meetings, and qualifying leads automatically.
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John Griffith🙏 64 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
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WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.
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Create AI assistants that chat, talk, and answer from your data.Open✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe ✧ Website Crawling and Indexing ✧ Agent availability status: Never assign conversations to unavailable agents ✧ Team member assignment: Assign specific team members when transferring to humans ✧ New roles: "Manager" and "Agent" roles for better team control ✧ User location support: Assistants can now request location (WhatsApp & Web Widget) ✧ Contact memories: Your assistant will remember relevant information from your users. ✧ White label support ✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available ✧ Active memories in Contact and agent/AI view ✧ Even smarter human handoffs ✧ Much clearer chat events and timeline ✧ Usage-based cost calculator ✧ Design system & brand assets
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