Overview

Triviat is a highly advanced, human-like conversational AI agent known for supporting multi-lingual interactions. Its primary utility lies in efficient and natural customer communication across various industries including retail, e-commerce, restaurants, travel, IT, Financial Services, and Gaming among others.

The conversational AI tool can manage phone, email, chat, WhatsApp, and SMS channels, providing round-the-clock support and facilitating quick, insightful interactions.

When human intervention is necessary, it can be easily integrated with live agents to maintain smooth communication. The platform has several real-life call examples for improvement, personalization and streamlining of interactions for various purposes such as support, sales, appointments, or interviews.

Apart from its functional competencies, the Triviat agent is designed for a quick and straightforward setup, and it easily integrates with existing CRM, Booking and other systems without much hassle.

Being an always-on service, it assures dependable customer support at all times. Additionally, it offers significant cost-efficiency by automating routine calls and allowing human teams to focus on other high-priority tasks.

The agent is also designed to scale effortlessly to manage more inbound and outbound calls. Triviats platform is equipped with top-notch security standards and a broad range of app integrations and collaborations that include Google, Amazon Web Services, and others.

This AI tool can also complement your business needs by checking orders, selling products, booking meetings, and qualifying leads automatically.

Releases

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Initial release

June 1, 2025

Sergii Redko

wrote:

Initial release of Triviat.

Sergii Redko

@sergiiredko

Stats

1 tool

Beginner

Joined: March 2025

Pricing

Pricing model

Freemium

Paid options from

$85/month

Billing frequency

Monthly

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Customer support Triviat

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Pros and Cons

Pros

Supports multi-lingual interactions

Efficient customer communication

Operates in diverse industries

Manages phone, email, chat, WhatsApp, SMS

Offers 24/7 customer support

Can be integrated with live agents

Has real-life call examples for enhancement

Quick, straightforward setup

Integrates with existing CRM, Booking systems

Cost-efficient through call automation

Facilitates focused human team

Scalability to handle more calls

Top-notch security standards

App integration capabilities

Collaborates with Google, Amazon Web Services

Checks orders, sells products, books meetings

Automatically qualifies leads

Supports 50+ languages

Handles phone, email, chats efficiently

Cost-effective model

No queues, fast interactions

Seamless setup

Can automate routine calls

24/7 availability

Human-like interactions

Versatile integrations

Collaboration with Google, Amazon Web Services, Chat GPT, Claude

700+ E-commerce integrations

200+ Calendar integrations

1,400+ CRM integrations

100+ ollaboration integrations

Make.com integration

Zapier integration

Availability in different pricing plans

Free trial or free plan available

Ongoing support or training provided

Subscription can be cancelled anytime

Data security prioritized

Bot customization options

Upgrade or downgrade of plan anytime

Robust data protection and cybersecurity

View 36 more pros

Cons

No offline functionality

Relies heavily on integrations

Pricing can escalate

Lack of customization

Requires extensive setup

Needs constant updates

Limited language options

No visual interface

Potential security risks

Limited to certain industries

View 5 more cons

Q&A

What languages does Triviat support?

Triviat supports more than 50 languages.

What channels can Triviat manage?

Triviat can manage phone, email, chat, WhatsApp, and SMS channels.

How does Triviat integrate with human agents?

Triviat integrates seamlessly with live agents maintaining smooth communication whenever human intervention is needed.

What kinds of tasks can Triviat automate?

Triviat can automate tasks such as checking orders, selling products, booking meetings, and qualifying leads.

How is Triviat set up?

Triviat is designed for quick and straightforward setup.

How does Triviat integrate with existing systems like CRM?

Triviat integrates easily with existing systems like CRM, booking systems, and many others without any hassle.

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What are the cost benefits of using Triviat?

Triviat offers significant cost-efficiency by automating routine calls and freeing human teams to focus on high-priority tasks.

How scalable is Triviat for handling calls?

Triviat scales effortlessly to manage more inbound and outbound calls.

What security standards does Triviat adhere to?

Triviat adheres to top-notch security standards ensuring safe customer interaction and data handling.

What app integrations are available with Triviat?

Triviat platform features a broad range of app integrations including Google and Amazon Web Services.

How does Triviat complement e-commerce business needs?

For e-commerce businesses, Triviat can check order status, sell products and recover abandoned carts.

Can Triviat be used for appointment scheduling and lead qualification?

Yes, Triviat can be used for booking meetings, scheduling appointments and qualifying leads automatically.

What industries can benefit from Triviat?

A range of industries including retail, e-commerce, restaurants, travel, IT, Financial Services, and Gaming can significantly benefit from Triviat.

How does Triviat handle multi-lingual interactions?

Triviat is equipped to handle multi-lingual interactions across various customer touchpoints ensuring efficient communication in a preferred language of customers.

Does Triviat offer 24/7 customer support?

Yes, Triviat offers round-the-clock support, ensuring dependable customer interaction at all times.

Can Triviat be integrated with Google and Amazon Web Services?

Yes, Triviat can be integrated with Google and Amazon Web Services.

Does Triviat provide call automation?

Yes, Triviat provides call automation, effectively dealing with routine calls and allowing human agents to focus on pertinent issues.

What are the personalization options and improvements offered by Triviat?

Triviat offers personalization options for each interaction and continuously learns from real-life call examples to streamline and improve conversations.

How does Triviat enhance sales and support communications?

Triviat enhances sales and support communications by enabling fast, intelligent, and natural interactions across different channels round-the-clock.

How does Triviat handle inbound and outbound calls?

Triviat handles both inbound and outbound calls, swiftly scaling to manage increased volumes without requiring significant resources.

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Triviat

Overview