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Rakshita Vishakh🙏 3 karmaOct 30, 2025@Sherlocks.aiBest AI tool for SREs -
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This tool is really good, I threw any issue I could think of at it, and it was able to solve each without a problem, with clear steps. For some strange reason though, it was set to French after I made my account. -
We taught the AI to doubt itself. Resolution rate across live customers went from 74% to 85%. CoSupport AI 2.0, line by line: – How it thinks: answers in one pass became searches, checks, re-checks. The agent questions its own first draft before your customer ever sees it – What it can do: reads and replies became reads, replies, acts. Refunds issued, orders updated, subscriptions cancelled, with no agent touching the ticket – Why it answered: black box became a decision log on every reply. Your team can audit any answer in about 10 seconds – Where it looks: 7 knowledge sources per ticket became 15 – Out of the box: Shopify and Stripe work from day one Everything changed except the deal. Start a pilot with 1000 free AI responses, we put the KPI in writing: 60% AI resolution by day 60. The agent misses the target, you pay nothing.
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AI agent with infrastructure knowledge for incidents.Open
