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Job Impact Index
Service Desk Analyst

Service Desk Analyst

Generated by AI
40%
AI Impact
Tasks
772
AIs
10,543
Generated by ChatGPT

A Service Desk Analyst is responsible for providing assistance to end-users who are experiencing technical issues with their computer systems or software applications.

They respond to emails and calls, diagnose and troubleshoot problems, and escalate issues to the appropriate personnel if required. Service Desk Analysts must possess excellent communication, technical, and problem-solving skills to ensure customer satisfaction.

Tasks

#
Task
AI Impact
AIs
101
Knowledge bases
35%
15
102
Fraud detection
35%
4
103
DevOps assistant
35%
6
104
Data analysis
35%
185
105
Customer analysis
35%
13
106
Cloud infrastructure
35%
4
107
Chatting with NPCs
35%
3
108
ChatGPT for Whatsapp
25%
13
109
Business intelligence
35%
25
110
Business analysis
35%
16
111
AI
30%
24
112
Spreadsheets
34%
35
113
Technical specifications
32%
3
114
Project management
32%
54
115
Emotional support
32%
103
116
Website search
30%
2
117
Telegram
30%
5
118
Tech insights
30%
26
119
Startup idea validation
30%
29
120
SQL
30%
40
121
Review analysis
30%
9
122
Q&A on Apple watch
30%
1
123
Public data search
30%
1
124
Personal development
30%
82
125
LinkedIn outreach
30%
12
126
JSON Synthetic data
30%
1
127
Job descriptions
30%
13
128
Interview notes
30%
1
129
HR Q&A
30%
2
130
Hate speech detection
30%
1
131
Growth strategies
30%
4
132
Google search
30%
6
133
English lessons
30%
61
134
Email management
30%
33
135
Email lists
30%
1
136
Data labeling
30%
5
137
Conversational management
30%
39
138
Coding challenges
30%
4
139
Cheat Sheets
30%
3
140
ChatGPT on Discord
30%
1
141
ChatGPT for dealerships
30%
1
142
Business consulting
30%
91
143
App testing
30%
9
144
Job interviews
28%
9
145
Concept maps
28%
3
146
WordPress
25%
7
147
Website Q&A
25%
6
148
Web browsing
25%
17
149
Vocabulary improvement
25%
32
150
Video summaries
25%
16
151
User feedback analysis
25%
4
152
Text & Image generation
25%
1
153
Team collaboration
25%
19
154
Shopify concierge
25%
3
155
Professional avatars
25%
68
156
Product reviews analysis
25%
6
157
Mind maps
25%
31
158
Hardware system design
25%
4
159
Grammar
25%
30
160
Gmail email writing
25%
9
161
Digital history search
25%
2
162
Data protection
25%
3
163
Data leak prevention
25%
2
164
Customer calls
25%
3
165
Conversational avatars
25%
72
166
Content Q&A
25%
1
167
Communication skills
25%
27
168
Codebase Q&A
25%
6
169
Code documentation
25%
26
170
ChatGPT for spreadsheets
25%
1
171
Case studies
25%
8
172
Career advice
25%
60
173
Calendar
25%
16
174
Business news analysis
25%
3
175
API integrations
25%
9
176
AI tools search
25%
18
177
Shell commands
22%
6
178
Brainstorming
22%
76
179
Workspace organization
20%
4
180
Wordpress snippet generation
20%
2
181
Word lookup
20%
6
182
Website forms
20%
11
183
Voice recognition
20%
1
184
Voice notes
20%
8
185
Voice chatting
20%
10
186
Virtual staging
20%
6
187
Video scripts
20%
16
188
Video conferencing
20%
1
189
User experience
20%
2
190
Transcription
20%
105
191
Trading algorithms
20%
8
192
Time management
20%
11
193
Text to speech
20%
99
194
Text explanations
20%
3
195
Speech to speech
20%
1
196
Shopping
20%
73
197
Sentiment analysis
20%
8
198
Repo analysis
20%
3
10,543 AI tools
0 AIs selected
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Name
Task